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Installing a Sky+ Box

saucystunner · 2008-11-25 14:22:49

My mam has a sky box but is getting a free sky+ box with the offer 'introduce a friend', she has been told that she has to pay €50.00 installation even though she is an exsisting sky customer. Does anyone know is this standard procedure? Is it not just a cause of plugging one out & the other in. Any help is appreciated!

25-11-2008 2:22pm

#1

saucystunner

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Join Date: September 2008

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My mam has a sky box but is getting a free sky+ box with the offer 'introduce a friend', she has been told that she has to pay €50.00 installation even though she is an exsisting sky customer. Does anyone know is this standard procedure? Is it not just a cause of plugging one out & the other in.
Any help is appreciated!

0

Comments

#2 25-11-2008 2:25pm

aidan_walsh

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T&Cs state that a standard installation is €50.

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#3 25-11-2008 3:07pm

JohnDigital

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The installation will also include a new quad LNB on the dish and a second cable from the dish to the box as Sky+ uses two feeds from the dish while her standard box uses just one.

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#4 25-11-2008 3:36pm

Wizard007

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Even if the wiring was in place, the time it takes the engineer to go to the house, swap boxes and rematch the card, do a call back etc all costs money. I think €50 is very good, sure you'd get nothing for that these days.

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