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UTV Broadband

  • 24-11-2008 4:51pm
    #1
    Hosted Moderators Posts: 10,661 ✭✭✭✭


    Has only else had problems trying to cancel UTV Talk broadband.

    I was told in August, i owed them nothing.

    Then i got a call in September to say, i owed them €6.00, i agrued this with them and they told me they would waive it

    I now got a bill saying that i owe them €16.00, i have spent the last week trying to get through to them, finally got through to them today and they told that that if i dont pay the €16.00, they are sending my bill to the debt collectors?

    what should i do?


Comments

  • Closed Accounts Posts: 234 ✭✭Jack Bauer999


    Has only else had problems trying to cancel UTV Talk broadband.

    I was told in August, i owed them nothing.

    Then i got a call in September to say, i owed them €6.00, i agrued this with them and they told me they would waive it

    I now got a bill saying that i owe them €16.00, i have spent the last week trying to get through to them, finally got through to them today and they told that that if i dont pay the €16.00, they are sending my bill to the debt collectors?

    what should i do?



    where are they saying the 16 euro has come from? have they told you
    what the charges are for?


  • Hosted Moderators Posts: 10,661 ✭✭✭✭John Mason


    where are they saying the 16 euro has come from? have they told you
    what the charges are for?

    cancellation charges that they forgot about


  • Registered Users, Registered Users 2 Posts: 5,267 ✭✭✭Elessar


    What are the charges for? Did you cancel in August - did you get confirmation of this?

    Don't worry about debt collectors, they can only try scare you into paying.


  • Hosted Moderators Posts: 10,661 ✭✭✭✭John Mason


    Elessar wrote: »
    What are the charges for? Did you cancel in August - did you get confirmation of this?

    Don't worry about debt collectors, they can only try scare you into paying.

    i cancelled in August and these charges only appeared this month. i had to give them a months notice which brought it up to september.


  • Closed Accounts Posts: 1,647 ✭✭✭brian ireland


    I am with UTV and i thought they had the best deal. Did you find a better one that made you cancel?


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