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  • 22-11-2008 2:18pm
    #1
    kinetic
    Registered Users Posts: 431 ✭✭


    I recently broke my laptop, and went back to using my desk top.It tried to download a windows service pack which didnt load correctly and since then it is running really slow and jamming.

    I loaded Norton and did a full scan but it found no viruses.
    Any ideas?


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    #2
    barnacle
    Registered Users Posts: 238 ✭✭barnacle


    Use linux :D

    Or else reinstall windows???


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    #3
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    What happened with the service pack update? Did it restore the previous pack? That is most likely the root of the issue.


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    #4
    Biggins
    Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Can you go into safe mode and using the Restore function, revert back to a previous days setup?


    What's the operating system by the way, XP or Vista?


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    #5
    kinetic
    Registered Users Posts: 431 ✭✭kinetic


    Ruu wrote: »
    What happened with the service pack update? Did it restore the previous pack? That is most likely the root of the issue.

    Ive no idea.....not up to speed with computers im afraid


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    #6
    Biggins
    Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Restart the system.

    As soon as it restarts, keep pressing F8 till you get a black screen with white text

    Of the options there chose safe mode. (or if the function is available to you clearly, a function ability to use "System Restore")

    If you get in at safe mode (I'm guessing your using Vista - no idea!) go to "all programs" then "Accessssories" then "System Tools" then finally, "System Restore"

    Look for the feature (its easy to find) that gives you the option to revert back to a prior setup.

    Revert back. to a date that will appear on a calendar, let it change the settings.
    Eventually when done, restart and let system start up as normal.


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    #7
    kinetic
    Registered Users Posts: 431 ✭✭kinetic


    Biggins wrote: »
    Restart the system.

    As soon as it restarts, keep pressing F8 till you get a black screen with white text

    Of the options there chose safe mode. (or if the function is available to you clearly, a function ability to use "System Restore")

    If you get in at safe mode (I'm guessing your using Vista - no idea!) go to "all programs" then "Accessssories" then "System Tools" then finally, "System Restore"

    Look for the feature (its easy to find) that gives you the option to revert back to a prior setup.

    Revert back. to a date that will appear on a calendar, let it change the settings.
    Eventually when done, restart and let system start up as normal.
    Thanks for the advice but i have a lot of work stuff on it such as quick books that my payrooll girl uses so i might leave it to her or get pc troubleshooters in.

    Thanks anyway


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    #8
    Biggins
    Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Will not effect any work files.
    Will only effect system operating files.
    Move any work files that might be on the desktop to another hard-drive location and you will be fine.

    Have done this hundreds of times for people's machines myself.
    If your still unsure, thats fine. This is what your trouble shooters will try doing first anyway.


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