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Digiweb Metro - Receiver Issue

  • 18-11-2008 9:44am
    #1
    um7y1h83ge06nx
    Closed Accounts Posts: 5,029 ✭✭✭


    Hi All,

    I think I have a problem with my Digiweb Metro receiver. I have contacted Digiweb and they said they will get an Engineer to ring me, but I thought I might get some good advice here.

    The problem is that my modem doesn't seem to see any activity on the cable and so I can't connect to the internet etc.

    When the BB does work, it can be erratic, sometimes it works for an hour, sometimes a few hours. The problem has been happening for about a week.

    I can solve the problem about 75% of the time by plugging out the power to the receiver, waited about 30 seconds and powering it up again, and then powering down and up the modem.

    Digiweb said there was no problems with the transmitter (Woodcock Hill, near Shannon, outside Limerick) and mentioned there might be an obstacle disrupting the signal between the transmitter and receiver.

    There has been no new buildings or other obstacles in the area and the fact I can solve the problem most of the time by powering down and up the receiver, makes me think it's the receiver that is screwed up.

    Any ideas?


Comments

  • #2
    sweetie
    Registered Users, Registered Users 2 Posts: 9,797 ✭✭✭sweetie


    same thing happened to me and they came out and fixed it. Said there was interference too. And now it's happening again. Coupled with the recent fcuk you email they sent I will be moving to upc very soon.


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