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N95 - All Contacts Gone! Help Please

  • 14-11-2008 12:50pm
    #1
    Ay Cee
    Closed Accounts Posts: 905 ✭✭✭


    Hi all,
    I upgraded the firmware in my N95 (8GB) last night. I went through all the correct procedures of backing up my content using Content Copier. Firmware upgraded fine, I went to restore my backed up data and all my contacts are GONE!

    The content copier flies along until it gets to 50% and starts restoring Full Backup, it slowly does it's thing up to 70% where it stalls for a while then it finishes. I went into the log and it says something like "not restored - full backup". My pictures & calendar entries have been backed up but to be honest I don't care about them. Every single one of my contacts are gone! Years worth of contacts backed up that I can't access.

    Does any body know if it's a problem with the phone or the software?
    Please somebody help. As you can understand, this is rather urgent.


Comments

  • #2
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    some might still be on the sim card. Go into contacts and press options-sim contacts-sim directory to check


  • #3
    Ay Cee
    Closed Accounts Posts: 905 ✭✭✭Ay Cee


    None there. I think they all got swapped to the phone when I switched to 02.
    Absolutely gutted over this. Particularly as I backed up all data but the feckin' thing won't load back onto the phone. :mad:


  • #4
    lynchie
    Registered Users, Registered Users 2 Posts: 2,013 ✭✭✭lynchie


    There are issues with restoring settings after an upgrade. When doing the restore, just restore the contacts only and see if it makes any difference.


  • #5
    Ay Cee
    Closed Accounts Posts: 905 ✭✭✭Ay Cee


    I was trying to do that. I couldn't see an option for it though. Is that in Content Copier Lynchie?


  • #6
    lynchie
    Registered Users, Registered Users 2 Posts: 2,013 ✭✭✭lynchie


    Ay Cee wrote: »
    I was trying to do that. I couldn't see an option for it though. Is that in Content Copier Lynchie?

    Yeah under the content copier... I assume you are using the NSeries version of PC Suite and not the regular Nokia one?


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  • #7
    Ay Cee
    Closed Accounts Posts: 905 ✭✭✭Ay Cee


    Yeah using the Nseries version. Didn't see an option for only contacts. Finally got it. Got a program called NBU Parser or something. That was able to open the backup file, I was able to export as vcards then. Individually had to import them into Outlook then and sync the contacts in that with the phone. Long but eventually got there.

    Very bad form on Nokia's behalf I have to say.


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