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UPC representative on radio today.

  • 06-11-2008 4:57pm
    #1
    barneyeile
    Registered Users, Registered Users 2 Posts: 101 ✭✭


    A UPC representative will be talking to Matt Cooper today on his radio show to discuss customer problems. It should make interesting listening! biggrin.gif The Last Word is on Today FM between 4:30 and 7:00pm. He will be on after 6:30pm.


Comments

  • #2
    pa990
    Registered Users, Registered Users 2 Posts: 3,883 ✭✭✭pa990


    They seem to be doing their best to let everybody know that there is a way to cheat the system.

    has it been on yet ?


  • #3
    barneyeile
    Registered Users, Registered Users 2 Posts: 101 ✭✭barneyeile


    pa990 wrote: »
    They seem to be doing their best to let everybody know that there is a way to cheat the system.

    has it been on yet ?
    He's on after 6:30pm. I can't wait to hear this. I might hear some squirming!biggrin.gif


  • #4
    pa990
    Registered Users, Registered Users 2 Posts: 3,883 ✭✭✭pa990


    excellent..
    whats the bet the doorbel will ring, or the dog will catch fire.. something always happens when i try and watch or listen to something


  • #5
    barneyeile
    Registered Users, Registered Users 2 Posts: 101 ✭✭barneyeile


    Here he comes! I can hear the funeral march music in my head.biggrin.gif


  • #6
    pa990
    Registered Users, Registered Users 2 Posts: 3,883 ✭✭✭pa990


    doorbel.. wouldnt you know it..

    upc are just trying to sell phone lines.. doesnt sound too exciting


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  • #7
    MisterAnarchy
    Registered Users, Registered Users 2 Posts: 15,956 ✭✭✭✭MisterAnarchy


    To be fair UPC are a very professional outfit with Pan European operations and have been left with a mess after the joke of a company that NTL/Chorus were.
    560,000 customers in Ireland,thats alot more than I thought.
    No mention of new encryption system,very odd,must be put on hold .


  • #8
    barneyeile
    Registered Users, Registered Users 2 Posts: 101 ✭✭barneyeile


    "We are not the finished article", he says! You don't say!rolleyes.gif 30,000 people out of a subscriber base of over 500,000 have a dodgy box according to the journalist on the show! He also says this is a conservative estimate.


  • #9
    steveon
    Registered Users, Registered Users 2 Posts: 3,905 ✭✭✭steveon


    Didnt get a chance to listen in, is there a link to listen to it online yet?


  • #10
    Infoanon
    Registered Users, Registered Users 2 Posts: 4,769 ✭✭✭Infoanon


    You can download from the Today FM site -
    Basically started off as a promo for their phone service Vs eircom and ended up with a discussion about the customer service... or lack of...UPC did acknowledge there where issues to be overcome - direct debit charge was also mentioned and the dodgy boxes and their imminent demise also came up towards the end - Matt Cooper seems to have his facts when it comes to UPC


  • #11
    SteM
    Registered Users, Registered Users 2 Posts: 7,040 ✭✭✭SteM


    barneyeile wrote: »
    30,000 people out of a subscriber base of over 500,000 have a dodgy box according to the journalist on the show! He also says this is a conservative estimate.

    How could he even start to estimate something like this? All he did was pick a number between 1 and 500,000 imo.


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