Did you know if your flight is delayed more than 2hours

Randi

You are entitled to compensation, 1500km or less the amount payable is €250. 1501km - 3000 = €400. anything about 3000km = €600. Your flight has to be delayed more than 2 hours. I didnt know this until my flight was delayed and I checked on the regulators website. I rang the company I had flown with and they said yea you are, you just need to send it in writing. happy days

Karoma

Moved from AH.

It has a brief outline of your entitlements on your ticket usually (Maybe not RyanAir for some reason. Ahem.)

m@cc@

Don't think I've ever had a flight delayed by two hours. Plus Ryanair would get round it by having you board the plane and sitting on the tarmac and insisting that the flight had begun. Good to know though.

mikedragon32

Where on earth do you get your info OP?

european consumer center wrote:

Flight Delays
Under EC Regulation 261/2004 your rights begin after a delay of 2 hours in flights of less than 1,500km, 3 hours for EU flights greater than 1,500km and non-EU flights of less than 3,500km and 4 hours for all flights of more than 3,500km.


if a flight is delayed for the length of time outlined above an airline may be obliged to provide the following to you:

Free meal and refreshments
Two free telephone calls, faxes or emails
Free hotel accommodation if departure is delayed until the next day
Free transport between airport and accommodation

If a flight is delayed by 5 hours or more you are entitled to look for a refund of the un-used part of the ticket if you decide not to travel or you can choose to be re-routed by the airline later.

Under EC Regulation 261/2004 you are not entitled to financial compensation if your flight is delayed.

Under the Montreal Convention 1999 there is also provision for air passengers to seek compensation from the airline carrier for delays. If a passenger is delayed financial compensation must be offered. However the carrier is not liable if it can show that it took all reasonable measures to avoid the delay or it was impossible to do so.

Link

enda1

So which is it then?

OP's situation sounded a bit far fetched - maybe was to do with travel insurance?

Randi

"Under EC Regulation 261/2004 you are not entitled to financial compensation if your flight is delayed. Under the Montreal Convention 1999 there is also provision for air passengers to seek compensation from the airline carrier for delays. If a passenger is delayed financial compensation must be offered. However the carrier is not liable if it can show that it took all reasonable measures to avoid the delay or it was impossible to do so. "You can claim it back, just like it says about, you cant if they show that they took all reasonable measures, it wouldnt be covered by acts of god etc... but if it were a problem with the plane it would be covered

H2G2

enda1

Generally my understandin with these sorts of things would be that the most recent law holds trumps and since the EC one is from 2004 and the Montreal one from 1999, I'd imagine the EC one is to be believed. That being said I have only ever heard of the Montreal convention...

Randi

all the info was sent to them last week, got a call from them today for my address, i will let you all know if I end up getting it

Savman

Never heard of this supposed 2hr rule, think it's just the OP's travel insurance policy. In which case this thread should be binned.

Randi

Savman wrote: »

Never heard of this supposed 2hr rule, think it's just the OP's travel insurance policy. In which case this thread should be binned.

No the insurance dont cover that much. check the link http://www.eccdublin.ie/topics/air_travel.html

Bill-e

I was delayed 4 hours with bmi baby out of cork a few months back. They didn't even give us food coupons. Service air....

Randi

Bill-e wrote: »

I was delayed 4 hours with bmi baby out of cork a few months back. They didn't even give us food coupons. Service air....

We were half way during a flight and the plane had to make an emergancy landing, was given over night stay in hotel, but no food, drink or breakfast, apparently they are suppose to tell you your rights and what you are entitled to get but they never did. Flew with Airfrance.

mikedragon32

If you run your details through this site: http://euclaim.ie/Default.aspx it'll tell you what compensation you're entitled to, if any.

shrapnel222

there's also the caveat used by ryanair time and time again, that if the flight is delayed "For security reasons" than no compensation is necessary