Nokia Driver

blue-army

I bought a new phone on Friday and I've just been trying to connect it to my laptop via the USB cable...

When I do it says - "USB Device Not Recognised." , Unknown Device etc...



I've tried the Nokia Site and cant find any drivers, I've also downloaded the Nokia PC Suite and the Phone Updater , still no luck.

Google didnt help much either...



So, any ideas?

It's the Nokia 3120 Classic btw..



Sorry if this is in the wrong place!!

Soundman

Did you not get an installation CD with your phone? Run that before connecting your phone and it should work fine.

blue-army

Soundman wrote: »

Did you not get an installation CD with your phone? Run that before connecting your phone and it should work fine.

I didn't no...:(

Didn't even get a USB Cable with it!

Must be one of the only Nokia Phones that doesn't come with one!

Soundman

Where did you buy it? Surely it should have come with the basic accessories such as software CD and cabling.

daftdave

http://europe.nokia.com/link?cid=EDITORIAL_1069381

Soundman

Damn you Dave. I was just about to post a different link to the same page. Just type in 3120 and click the Classic if you haven't been on that page already.

blue-army

Soundman wrote: »

Where did you buy it? Surely it should have come with the basic accessories such as software CD and cabling.

Got it on three.ie ....I had read the reviews so I knew I wouldn't get a CD and Cable with it.....I have loads of them anyway...
Just annoying that it wont connect.....yet.



Thanks for that link Dave, I'll try it now.

blue-army

daftdave wrote: »

http://europe.nokia.com/link?cid=EDITORIAL_1069381

OK tried that,


still wont work!

"USB Device (still) not recognised"
:mad:



any other ideas?

Soundman

Just to make sure:

If you have any Unknown Devices in your Device Manager, remove them. If anything from the Nokia phone is mentioned there then remove it. Also uninstall PC Suite if you have it installed.

Try these instructions then:

Installation Procedure

1. Install software from cd to computer (data suite or just download it from Nokias website - it all works the same)

2. Plug cable into computer (DO NOT PLUG PHONE INTO CABLE YET) and follow the 'next/next/next' prompts to install the cable drivers.(your computer should automatically recognise the drivers from the disk)

3. Restart computer

4. Plug phone into data cable (and follow following procedure)

a. Phone icon will appear in bottom right icons list of your computer
b. Right click on icon
c. Go to connections
d. Click on data cable type
e. Click on configure
f. Ensure your cable is plugged into the same usb port as is stated in the configure section.

5. Start nokia data suite and your phone will connect.

6. Your phone should do this automatically but make sure it is set to activate for the data enhancement.

calex71

soundman gave some good advice above OP

Nokia's do not play nice if you plug them in 1st before the software.

As a matter of interest what cable are you using????

I had a nightmare with a cheap one i got on ebay, not the cable just the bloody drivers for it. And on an N73 i had i tried to use my house mates older nokia cable it just wouldnt work full stop. Worked fine when i located my own new nokia data cable though.

As far as i can tell the 3120 needs the CA-42 or CA-80 data cable,
but the guys on the mobiles and pda forum might have much better info than I do on this topic.

blue-army

Soundman wrote: »

2. Plug cable into computer (DO NOT PLUG PHONE INTO CABLE YET) and follow the 'next/next/next' prompts to install the cable drivers.(your computer should automatically recognise the drivers from the disk)

OK, I'm going wrong on this step....there are no prompts to install the cable drivers...

calex71 wrote: »

As a matter of interest what cable are you using????

I had a nightmare with a cheap one i got on ebay, not the cable just the bloody drivers for it. And on an N73 i had i tried to use my house mates older nokia cable it just wouldnt work full stop. Worked fine when i located my own new nokia data cable though.

As far as i can tell the 3120 needs the CA-42 or CA-80 data cable,
but the guys on the mobiles and pda forum might have much better info than I do on this topic.

The cable that I'm using is not an official Nokia one... It's different from the a basic USB cable...the connection on the other end is slightly smaller. I'm just using one I had lying around the house, so that's most likely my problem...

calex71

blue-army wrote: »

OK, I'm going wrong on this step....there are no prompts to install the cable drivers...


The cable that I'm using is not an official Nokia one... It's different from the a basic USB cable...the connection on the other end is slightly smaller. I'm just using one I had lying around the house, so that's most likely my problem...

Oh i must have been looking at the regular 3120 not the classic , so its not like the big chunky connector a lot of the nokia phones have its more like a standard mini usb like you'd see on camera's etc???? In that case you might be ok cable wise.

Soundman

You were right Calex. For the 3120 Classic, the Data cable required is the CA-42, or, if I recall from my searching last night, the CA-53.

Edit: I think I also remember seeing that a regular usb cable won't work unfortunately. Though the cheap eBay ones work fine.

Galen

What operating system are you using?

blue-army

Galen wrote: »

What operating system are you using?

Windows Vista...home edition

calex71

blue-army wrote: »

Windows Vista...home edition

I might as well give you my experience with trying to get a 5140i working with an ebay ca-42 cable (black with blue connectors)

Nokia pc suite alone didnt work for me, i ended up hunting the interweb for a serial cable driver. Can remember how i firgured out what driver i needed, may have been down to how the cable identified itself when i plugged it in.

Anyway i got a driver (still have it some where)

from the .inf file
Installation file (.inf) for the USB to Virtual Serial ports device
; VXD For WIN98
;
; (c) Copyright 2004 Ark Pioneer Microelectronics Ltd.
;
;
; 22-Sep-2004

I have know way to know if this driver would help you with your cable and i also cant find the site with the install intructions as it was not a simple matter of just pointing the install to the .inf

The single biggest problem i had was that this would NOT work on vista for me but i was fortunate enough to be dual booting with xp.

So you could be chasing your tail on this one OP.

Might be worth concidering an official nokia cable.

Capt'n Midnight

if the device isn't a nokia cable the the nokia drivers probably won't work

to find out what it is in device manager check the properties of the device
it may say some thing like
USB\VID_1241&PID_E000\5&1DC3342F&0&2

USB\VID_1241&PID_E000\5&1DC3342F&0&2
the vendor ID is 1241
and the product ID is E000

you can google for 1241:e000 sometimes you get lucky

you can look up the company name here and then search the web
http://www.pcidatabase.com/index.php
http://www.pcidatabase.com/vendors.php?sort=id - vender list sorted by ID

Galen

A large proportion of usb devices especially portable devices use drivers provided by the operating system and Vista's driver support is terrible.

This link might help you - http://europe.nokia.com/A4969158