wireless connection problem

mordeith

My neighbour is having a problem with her wireless connection and I can't seem to solve it. I have tried to connect to my own router but no luck there either. The laptop reports a connection to the router and I can access the router's diagnostics page by entering the IP address but neither Firefox or IE will connect to any webpage. I can succussfully ping any address in the diagnostic page. Anyone have any suggestions?

dubfir

Did you try turning the firewall off on the laptop.. are ie and firefox setup to automatically detect settings?

mordeith

Firewall is off and both IE and FF are set to autoconfigure.

macrubicon

Sounds like there are no DNS settings.... can you post the results of an "ipconfig /all" from the command line ?

Remo

run a winsock fix. download from internet. very small program

mordeith

Results from ipconfig/all

Windows IP config
Host Name xxxxx
Primary DNS Suffix: blank
Node Type: Unknown
IP Routing Enabled: No
WINS Proxy Enabled: No

Ethernet adapter Wireless Network Connection
DHcp Enabled: Yes
Autocofog Enabled: Yes
I.P Address: 192.168.x.x
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Server: 192.168.1.254
DNS Servers: 192.168.1.254

macrubicon

Hmmm.

Can you try a nslookup to somewhere like google.com ?

xxxx>nslookup
Default Server: xxx
Address: 10.10.1.1

> www.google.com
Server: xxx
Address: 10.10.1.1

Non-authoritative answer:
Name: www.l.google.com
Addresses: 66.102.9.104
66.102.9.147
66.102.9.99
Aliases: www.google.com


or do you get something like

DNS request timed out.
timeout was 2 seconds.

??

mordeith

When I run nslookup all I get is
DNS request timed out
timoeout was 2 seconds
Can't find server name for address 192.168.x.x: Timed out
Default servers are not available
Default server: Unknwown
Address 192.168.x.x

macrubicon

right - it looks like your DNS settings...

Who is your ISP ?

mordeith

macrubicon wrote: »

right - it looks like your DNS settings...

Who is your ISP ?

Eircom

Remo

its not dns...... run winsock.....

mordeith

No luck with winsock either

dubfir

DNS settings for Eircom are available here to see if that helps ??!?!?!
http://broadbandsupport.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=190&E=0000000000141623246&K=204&SXI=18&problem=manualtcpip&branch=4

mordeith

dubfir wrote: »

DNS settings for Eircom are available here to see if that helps ??!?!?!
http://broadbandsupport.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=190&E=0000000000141623246&K=204&SXI=18&problem=manualtcpip&branch=4

Thanks,
I'll try that tomorrow.
Thanks to the other guys for their suggestions as well. I'll let ye know what happens.

Overheal

are both routers running on the same channel frequency?

mordeith

dubfir wrote: »

DNS settings for Eircom are available here to see if that helps ??!?!?!
http://broadbandsupport.eircom.net/SRVS/CGI-BIN/WEBCGI.EXE/&/?St=190&E=0000000000141623246&K=204&SXI=18&problem=manualtcpip&branch=4

No luck manually entering the settings

mordeith

Overheal wrote: »

are both routers running on the same channel frequency?

Both routers are excatly the same so I presume so (though I could be wrong). Also the laptop picks up the signal from both routers

Overheal

mordeith wrote: »

Both routers are excatly the same so I presume so (though I could be wrong). Also the laptop picks up the signal from both routers

well go into the router settings and change the channels they are on, they should not be the same.

mordeith

Overheal wrote: »

well go into the router settings and change the channels they are on, they should not be the same.

Changing channels had no effect. The wireless icon in the system tray shows connectivity as excellent. It never flashes blue though as it usually does when working correctly.

_blank_

Is your neighbours router the silver 2247 that eircom supply?

if it is, is the "internet" light red or green? what about the dsl light,flashing or constant?

you say you can see the router page, does it say

dsl : available
eircom broadband : connected

finally, what part of the country are you in?

mordeith

Des wrote: »

Is your neighbours router the silver 2247 that eircom supply?

if it is, is the "internet" light red or green? what about the dsl light,flashing or constant?

you say you can see the router page, does it say

dsl : available
eircom broadband : connected

finally, what part of the country are you in?

Des,
The router is the silver one alright,
I have the neighbour's laptop in my gaff and its not working on my router either. All router information is saying connection is fine. (and I'm Cork)

_blank_

have you tried the netsh commands?

command prompt

netsh int ip reset reset.txt
enter
netsh enter
dump

then restart the computer.

somewhere on the router is a place where you can ping out from, and do tracerts.

try it from there

mordeith

I haven't tried waht you suggested but I did use the routers diagnostics utility to ping various sites and they all passed. I'm ready to throw my hat at it at this stage

_blank_

it's definitely the laptop anyway.

malware?

mordeith

Maybe,
I'll run some scans and see what turns up. Thanks

mordeith

Hey,
Just as an update, I managed to fix the problem by rolling back to SP2. There must be some issues with SP3.

MunsterCycling

Prob a bad install of SP3, Have had it installed for weeks and not had any problems.

Set a restore point yourself then run SP3 again and see if it happens again, will only mean having to rollback.

MC