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eircom netopia modem cant find ip address

  • 28-10-2008 9:09pm
    #1
    Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭


    Hey my mum had eircom hooked up at work just recently. I managed to set it up for her no problems but today it cut out for apparantly no reason. She talked to eircom support ..... Now it can't find the DNS server or ip address

    Help please!
    oh and i cant access the router anymore for some reason.


Comments

  • Registered Users, Registered Users 2 Posts: 2,497 ✭✭✭Nick_oliveri


    Reset it, theres a button at the back, you have to hold it for a few seconds until it clicks.

    Major jip with eirgay myself tonight. Your not on your own.

    Does the DSL sync light turn green or stay red?


  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    Reset it, theres a button at the back, you have to hold it for a few seconds until it clicks.

    Major jip with eirgay myself tonight. Your not on your own.

    Does the DSL sync light turn green or stay red?
    Well it stays green no bother but the internet light doesnt come on at all not green or red.


  • Registered Users, Registered Users 2 Posts: 2,497 ✭✭✭Nick_oliveri


    hmm that sucks. Might be a problem with the cables/filter/socket.

    I had a problem where my light went red sometimes when the phone line wasn't connected properly to either my surge protector or router. Problem turned out to be the cable though. Replaced it and it was fine.

    Although your problem, DSL light being green and no internet light whatsoever is a strange one.


  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    was red then turned off completly so dont know what the story is


  • Registered Users, Registered Users 2 Posts: 2,497 ✭✭✭Nick_oliveri


    Try it in the morning and if its not green by then you should ring them or fob it off on someone else because i tell you, they will wreck your head.

    "Did you install the eircom software" etc.

    Have you been able to access the router at 192.168.1.254 since you reset it?


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  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    "Did you install the eircom software" etc.

    Have you been able to access the router at 192.168.1.254 since you reset it?
    i'll try tomorrow
    cheers i owe ya one


  • Registered Users, Registered Users 2 Posts: 2,497 ✭✭✭Nick_oliveri


    No problem, let us know how you got on.


  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    Ya that worked perfectly, her fax machine keeps turning it off so i'll have to get that fixed cheers tho.


  • Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    Filters filters everywhere!

    If its getting dropped when the fax is in use then you should replace the filter on the fax.

    MC

    Ya that worked perfectly, her fax machine keeps turning it off so i'll have to get that fixed cheers tho.


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