Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

NTL and monitored alarm

  • 28-10-2008 7:02pm
    #1
    bazwaldo
    Registered Users, Registered Users 2 Posts: 1,772 ✭✭✭


    I recently moved to NTL broadband and phone. I have cancelled my BT broadband but still have the phoneline as I want to port the number over.

    The problem is that I have a monitored alarm. Not with Eircom Phonewatch, but with a crowd called Bell Communications. NTL said I need to cancel my monitored alarm before they can port the number, and after doing some searching around the problem is something to do with the alarms modem transferring data over the NTL digital phone line to the monitoring company won't work because of the way the digital switch or something :confused: transfers packets blah blah blah.

    I'm wondering what are my options? Can I remain monitored in anyway with NTL? Or do I need to get a GSM type device for my alarm, which won't use any phoneline? If so, do I go back to the guy who installed my alarm, and is it plenty of mullah?

    Or are there other options?


Comments

  • #2
    ST
    Registered Users, Registered Users 2 Posts: 345 ✭✭ST


    It is unlikely that your alarm will work reliably, if at all over VoIP ( NTL ) as
    there is potential latency and packet loss.

    The dialler works similarly to a modem.

    Also in the event of a power loss your NTL phone adapter will probably power down leaving you without a line.

    The GSM backup is probably your only option, or cancel monitoring altogether....

    The GSM units are quite expensive and would probably be best fitted by your installer. At least if anything goes wrong you have some comeback.


Advertisement