problem connecting to Everest Poker, help needed

ditpoker · 24-10-2008 1:13pm #1

I bought a laptop in the US over the summer. I am now trying to open an account on Everest on the same laptop. I am getting a error message saying "Real Money play is forbidden from your locale" , I can only assume this is due to the origin of my laptop. I have, of course, emailed support, but still no answer. Anyone know if there is anything i can do on my end, or is it just not happening?

newbie2 · 24-10-2008 1:17pm

Is it windows vista/xp?

if so then try to change the date/time locale of your machine - it might be set st US

rag2gar · 24-10-2008 1:31pm

Good aul everest

ditpoker · 24-10-2008 1:55pm

computer time is set to GMT.

i was wondering what reply you;d have Gary!

newbie2 · 24-10-2008 2:22pm

I'm in work at the minute so can't really f**k around with my pc settings but i suspect this is where you ned to be looking. In control panel/system/advanced/user profiles - there might be a setting to say where you are.
Id deffo check Control panel/regional & language settings too

ditpoker · 24-10-2008 3:24pm

"We're sorry, real money play is not available from your locale. You may still enjoy an exciting gaming experience and play for free."#

still no dice!! and still no reply from everest

oh, and windows vista

ditpoker · 24-10-2008 3:48pm

Dear XXXXXXXXXXXXX,

Thank you for playing at Everest Poker. Your security is important to us. For your protection, your player account has been restricted due to unusual activity. If you would like to resume using your player account, please contact our Customer Service Department via our Player Support Form.

Kind Regards,
Everest Poker Player Support Team

hmmm.... the plot thickens.

tylerdurden94 · 24-10-2008 3:52pm

Well that does sound strange!

ditpoker · 24-10-2008 4:02pm

ugh... in summary what has now happened....

Everest: please provide a scanned copy of your drivers license, passport, and bill with home billing address on it.

Ditpoker: I dont have a scanner...

the plot thickens x 2

phantom_lord · 24-10-2008 4:06pm

do u have a digital camera?

zuutroy · 24-10-2008 4:10pm

lol Everest support. though with the new VIP system, apparently there's live chat.

ditpoker · 24-10-2008 4:12pm

phantom_lord wrote: »

do u have a digital camera?

iiiiiinteresting!!!! i dont, but im sure someone in my house must have one.

Ace2007 · 24-10-2008 4:32pm

ditpoker wrote: »

iiiiiinteresting!!!! i dont, but im sure someone in my house must have one.

yes your sister has one....;)

newbie2 · 24-10-2008 4:45pm

ditpoker · 24-10-2008 4:50pm

thanks for the effort, but after i followed your directions i found that part and everything is set as it should be Eng (Irish) etc.

newbie2 · 24-10-2008 5:39pm

Sorry bro, that's all I have for you. I presume you've checked all the user settings in everest poker. (just thought i'd ask - you'd be surprised how many people think that compters do everything for you)
Unless theres a setting in your BIOS. When you turn on your lappy, press F4 (this might be different for yours - check what it says when you first turn on you pc) to get into you BIOS settings.

ditpoker · 24-10-2008 11:01pm

apparantly there is "a history of irregular activities" on my account. bearing in mind I have never had a cent on Everest this is a bit bizarre. Can only assume this relates to when i was in the states over the summer and originally downloaded the software.

oh well...

problem connecting to Everest Poker, help needed

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