MyMemory Prob

hamsterboy

Hi All
Just bought a 16gb MyMemory brand USB key and my laptop won't recognize it. Nothing happens when I plug it in and no sign of anything in Disk Manager or Device Manager....

Anybody know anything I can do

Cheers
HB

Alanstrainor

Maybe it's dead?
Have you tried it on another computer?

Vanbis

hamsterboy wrote: »

Hi All
Just bought a 16gb MyMemory brand USB key and my laptop won't recognize it. Nothing happens when I plug it in and no sign of anything in Disk Manager or Device Manager....

Anybody know anything I can do

Cheers
HB

Any other USB devices that are not getting recognized? What about any yellow astrix or red x marks beside the USB in Device Manager?

hamsterboy

I haven't no.
Other laptop in another county at the moment
The LED on the thing doesn't even light up.
What a jip!!!

HB

Vanbis

hamsterboy wrote: »

I haven't no.
Other laptop in another county at the moment
The LED on the thing doesn't even light up.
What a jip!!!

HB

I got one myself and the LED doesnt light either but its working no problems. Anything showing up in device manager?

hamsterboy

Nope, nothing anywhere

Vanbis

hamsterboy wrote: »

Nope, nothing anywhere

I would suggest go on to the Manufac website and look for drivers for USB and download and install and see if it makes any difference.

hamsterboy

No drivers on the Manuf page.
From the spec
Specification
No software driver required (WIN98/2000/ME/XP/Vista)
Supports all USB 1.1 & 2.0 devices
Self-bootable (Must be supported by Motherboard BIOS)
Password protection available (See below)
Read Speed: 15MBPS
Write Speed: 12MBPS
Data retention: 10 years (normal operation)
Read/write operation: 1,000,000 times (normal operation)
EMI compliance: FCC (Class , CEUSB Port: USB2.0 (Backwards compatible with USB1.1 slots)
OS Compatibility:
- Windows 98SE / ME / 2000 / XP / Vista
- Macintosh OS 8.6 and above
- Linux Kernal 2.4.8 and above

I'm runnung XP

HB

dhaddock

it sounds dead. you could try boot into a live cd and see if that recognizes it?

the specification also spelled kernel wrong

hamsterboy

Ok, I just got in to work, plugged it in and lo and behold........nothing!
Last night though, in that strange frame of mind you get in after trying everything else, I was just randomly plugging it in and out and once the light DID come on and I got the "Device not recognized" balloon but it disappeared and nothing else happened.
Think I'll be returning it......

HB

strjms72

i would do that too, they will check it there anyway to see if it really doesn't work or what the problem is