no printer software, what to do

bigstar

hello
im trying to install a printer on my pc. now i cant find the software and i downloaded te drivers but still no joy. i keep getting a message that the drivers are not installed. ive no idea about drivers and such i dont know if im installing them correctly or what. any help much appreciated

gibo_ie

lets get more information like:
Operating System:
Printer Manufacturer:
Printer Model:
Connection type (USB/Parallel):

This will help us help u.

Sully

Just need to know the printer brand and model number (usually located on the front). Will be able to locate a download link for the drivers/software so you can begin to use your printer.

Usually though, the software is provided on a CD when you purchased it. Its also available from the manufacturers website if you misplaced the CD.

bigstar

its windows xp, lexmark x2350 printer with a usb connection. its a couple of years old and ive no idea where the cd got to, my brother and sister have a habit of just throwing stuf out. iwent to lexmarks site and downloaded a driver but i try run that file and it goes through the install wizard process i get a windos script host thing. it says error: could not read object named "WScript.Shell", then im lost

Sully

bigstar wrote: »

its windows xp, lexmark x2350 printer with a usb connection. its a couple of years old and ive no idea where the cd got to, my brother and sister have a habit of just throwing stuf out. iwent to lexmarks site and downloaded a driver but i try run that file and it goes through the install wizard process i get a windos script host thing. it says error: could not read object named "WScript.Shell", then im lost

Install in this order;
http://www.downloaddelivery.com/downloads/cpd/cjb2300EN.exe

Once the above is installed, reboot and then install;
http://www.downloaddelivery.com/downloads/cpd/LexFax3N1EN.exe

If your still getting that error, report back. I just want to make sure your doing the right one first.

bigstar

thanks sully i installed the first one and that error came up so i restarted (i presume thats the same as reboot) and tried downloading the next one, but this pc is very slow and actually stopped downloading after about 67% (this happened before, it just wont download past a certain point). im trying to download it again. can i ask is there anything i can do to improve the performance of the pc. its quite old, about five years.

Sully

There are various things you can do to improve your PCs performance, but I wouldnt think its related to slow internet connection. Run a speed test from SpeedTest.net and post back the results.

As for the PC itself, I always recommend people get their PC serviced (if your not good with computers, or can only get by) every year or so. Just a health check to clean it up and see what we can do to improve it. In a lot of cases I have seen its just older hardware that could do with upgrading (RAM for instance) or PC being slown down by viruses/spyware/trojans.

MrAbc

Like Sully said, the typical upgrades(often simple) can rejuvenate the PC.

To figure that, check your current specs: for instance, in the START menu right-click on My Computer, click on Properties. The 'system' and 'computer' details there would be instructive.
Also, instead of right-clicking on My Computer, just open it(left click) and check the local drives which are listed for the amount of free space available on each.

You'd have an idea what might help. Internet, anti-virus and software updates are all likely to help too.
It's a balancing act of hardware v's software, free v's pay-up-and-look-happy, good value v's bad value(a new PC becomes cheaper at some point)!

pogcica

download ccleaner http://www.filehippo.com/download_ccleaner/ run it and it will clean all the junk off your PC safely

then go to windows update

bigstar

i did that speed test and got 114kps download speed and 15 upload which im thinking is bad, is that because of the pc or my connection or what exactly does that mean

bigstar

ill try that hippo thing, thanks by the way to you all, this pc has been so frustrating for the last few months. im actually awaiting delivery of a laptop but this is still the main family pc so if i can improve it a little that would be great

bigstar

i couldnt install that second download i keep getting a message about access denied, these two drivers are already on the computer, i didnt realise but still no joy

Sully

bigstar wrote: »

i did that speed test and got 114kps download speed and 15 upload which im thinking is bad, is that because of the pc or my connection or what exactly does that mean

Whos your Internet Provider? That is, who supplys the internet to your house? Seems an unusually slow connection. The sloweness is caused by either a problem with your ISP or a problem on your line. Otherwise your using a provider who generally doesnt give good speeds.

bigstar wrote: »

ill try that hippo thing, thanks by the way to you all, this pc has been so frustrating for the last few months. im actually awaiting delivery of a laptop but this is still the main family pc so if i can improve it a little that would be great

Best bring it to a reliable IT shop to clean it up. Just ask them to give it a service (usually software updates, anti virus/spyware check, general running advise etc) and tell them if the PC itself is running slow (not the internet). We could spend hours online helping, and get nowhere.

bigstar wrote: »

i couldnt install that second download i keep getting a message about access denied, these two drivers are already on the computer, i didnt realise but still no joy

Not sure what you mean by second download - are you referring to my post? If your getting errors, I need to know the exact message before I can help.

bigstar

we use eircom, its been really low for a while but i ithought it was the pc not eircom. yeah i was referring to your post, that second download wouldnt install, about halfway through the install it stopped anda message saying access denied poped up. thanks for your help tonight but thats all i can do for the night thanks