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Why are dell so bad to deal with

  • 29-09-2008 6:23pm
    #1
    xbox36016
    Closed Accounts Posts: 764 ✭✭✭


    thay told me that the sale and supply of goods and services act 1980 is a made up story by me and that thay will not fix a camputer under warranty any one else have the same exp from dell move if this is the wrong thread
    Tagged:


Comments

  • #2
    Soundman
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman


    What is the problem you went to them with?


  • #3
    xbox36016
    Closed Accounts Posts: 764 ✭✭✭xbox36016


    thay will not fix my 12 weak old loptop


  • #4
    TestTransmission
    Registered Users, Registered Users 2 Posts: 19,106 ✭✭✭✭TestTransmission


    and whats wrong with your laptop?


  • #5
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    Fixed the typo in the title.
    What is the problem you're having exactly.?
    If you tell us this, we may be able to help you more/understand the situation.


  • #6
    Soundman
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman


    xbox36016 wrote: »
    thay will not fix my 12 weak old loptop

    That isn't the problem you went to them with though. I asked what you went to them with so we could possibly help. What you posted was the alleged outcome of your conversation with them.


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  • #7
    macrubicon
    Registered Users, Registered Users 2 Posts: 646 ✭✭✭macrubicon


    The sale of goods act does not cover a lot of things - what exactly is the issue ?


  • #8
    xbox36016
    Closed Accounts Posts: 764 ✭✭✭xbox36016


    got a varis and thay told that nortan is 3rd party and it will be 100 euros to fix


  • #9
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,125 Mod ✭✭✭✭AlmightyCushion


    Get in contact with the ncai. If you want our help start a new thread with more details in it.


  • #10
    Soundman
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭Soundman


    xbox36016 wrote: »
    got a varis and thay told that nortan is 3rd party and it will be 100 euros to fix

    They are correct. Viruses are basically your own fault and problem for the most part. They are generally very simple to remove too.


  • #11
    Alanstrainor
    Registered Users, Registered Users 2 Posts: 23,157 ✭✭✭✭Alanstrainor


    xbox36016 wrote: »
    thay will not fix my 12 weak old loptop
    xbox36016 wrote: »
    got a varis and thay told that nortan is 3rd party and it will be 100 euros to fix

    There is nothing wrong with your laptop, and absolutely no reason for dell to accept a return/replacement/repair. You can reinstall windows, or use free virus removal software, avg, avast, spybot search and destroy to name a few.


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