Something weird going on with pings (Eircom)

Seifer · 12-09-2008 4:55pm #1

On the Priory Park exchange (Dublin 18 area).
I downgraded to the new 3mb package as soon as Eircom upgraded my line and my ping was the same as always since then. However this evening it's unusually high. Pinging 193.93.44.44 averaged 18ms a few days ago and is now averaging 53ms. All game servers I ping are also much higher than usual.
Anyone else notice their ping has jumped?

ardmacha · 12-09-2008 5:11pm

The board is full of threads about this, do we need another one?

Seifer · 12-09-2008 5:52pm

Did you read my post?
My line has been fine since I downgraded about a month ago. The problem I am refering to has only occured this evening.

barnicles · 12-09-2008 10:18pm

It has to do with eircom's recent upgrades. They turned interleaving on which ups pings

Gonzo · 12-09-2008 10:49pm

are the high pings now also on the 3meg package? my understanding was that the high pings were only on the 7.6meg package?

cian1500ww · 12-09-2008 10:58pm

Gonzo wrote: »

are the high pings now also on the 3meg package? my understanding was that the high pings were only on the 7.6meg package?

Its effecting everyone bar those on 1MB connections.

Gonzo · 12-09-2008 11:13pm

that must have changed since yesterday because loads of people who were on the 7.6meg package who are gamers downgraded back to the 3meg package and got their old and great pings back, can anyone who did this confirm that the 3meg package has gone back to bad pings over past 24 hours? If Eircom really have upped the interleving on the 3meg package since yesterday then that doesnt give the rest of us much hope of seeing lower pings on the 7.6meg package anytime soon. (Eircom sent an email to some people claiming that they would lower the pings once all the upgrades were completed)

Seifer · 13-09-2008 12:12pm

This is not a problem caused by the upgrades. The problem only occured yesterday evening and my line was upgraded a month ago. All I wanted to know was were people experiencing a similar spike in latency either in my area or anywhere else on the new 3mb package (old 2mb package).

Cabaal · 13-09-2008 7:06pm

Have you contacted eircom to ask them about any issues on your exchange?

Seifer · 13-09-2008 7:53pm

Not yet, just wanted to see if anyone else was getting it.
Only home now and the pings are still high so I'll give them a ring on Monday if nothing has changed by then.

Jonathan · 14-09-2008 12:18am

Sounds like an issue with how your isp is routing your packets rather that anything to do with your line.

Seifer · 14-09-2008 7:59pm

Pings are still high on Sunday evening so it looks like they may have upped the interleaving on my 3mb line. Why they'd do this I've no idea as it was stable and pinged beautifully.
Will ring them tomorrow and let you know the outcome.
Hopefully they'll allow me to reduce the interleaving as I can't swap to NTL and downgrading even lower isn't very attractive

Seifer · 15-09-2008 4:59pm

Rang Eircom today and apparently my interleaving has been on high ever since I downgraded and he could offer no explanation as to why my ping decided to jump on Friday evening.
However he did lower my interleaving so I'm pinging 20ms to 193.93.44.44 and 10ms to boards.ie so I'm happy.
For anyone wondering, downgrading is still the only option to fix your ping as the interleaving is mandatory on the 7.6mb package.

Something weird going on with pings (Eircom)

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