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Decoder connection problem

  • 08-09-2008 7:29pm
    #1
    audioslave
    Registered Users, Registered Users 2 Posts: 147 ✭✭


    Hi guys,
    I came home from work today and turned on my tv and chorus box to be greeted with the message there is a problem with the decoder connection.so i checked all my connections and all was fine so i plugged it out for 2-3 mins and powered it back up and still no joy and if anything i think it made it worse as now i cant exit the main menu.
    I've tried calling chorus/upc on three seperate numbers 1908 etc and it rings out and hangs up.on one occasion it didnt but it put me on hold and after 17 mins 26 seconds i gave up and hung up.
    any of you guys know how i can fix this problem or any alternative numbers apart from the no's listed on the website i can contact?
    I was gonna reset the box but i says dont unless instructed by chorus.
    please guys can you help me?


Comments

  • #2
    dunworth1
    Registered Users, Registered Users 2 Posts: 5,359 ✭✭✭dunworth1


    you should ring them and wait its the only way


  • #3
    audioslave
    Registered Users, Registered Users 2 Posts: 147 ✭✭audioslave


    sorry guys ive just found out that its not only my chorus thats gone other neighbours are having the same problem.once again sorry!!
    chorus should deduct a days viewing from the bill to compansate for the inconvenience caused.


  • #4
    crubean
    Registered Users, Registered Users 2 Posts: 95 ✭✭crubean


    you will be waiting for hell to freeze over before they deduct any money from your bill.


  • #5
    paulm17781
    Closed Accounts Posts: 4,858 ✭✭✭paulm17781


    audioslave wrote: »
    chorus should deduct a days viewing from the bill to compansate for the inconvenience caused.

    Call / mail them and insist they do. I have been compensated for outages in the past.


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