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Jafa Prints-grr!!!

  • 08-09-2008 9:24am
    #1
    Lollipops23
    Registered Users, Registered Users 2 Posts: 5,420 ✭✭✭


    i am totally at the enf of my tether with this crowd-i bought my OH a hayden from Heroes poster on July 28th.several days later they emailed me saying to expect delays due to technical probs. Over the weeks i emailed them asking for updates,most were ignored.
    They eventually emailed to apologise for the delays,saying they would refund the P & P as a way to make amends and to expect a dispatch soon. That was weeks ago.Still havn't got my item, they are ignoring my emails. what do i do???!!!


Comments

  • #2
    axer
    Registered Users, Registered Users 2 Posts: 5,517 ✭✭✭axer


    Lollipops23 wrote: »
    i am totally at the enf of my tether with this crowd-i bought my OH a hayden from Heroes poster on July 28th.several days later they emailed me saying to expect delays due to technical probs. Over the weeks i emailed them asking for updates,most were ignored.
    They eventually emailed to apologise for the delays,saying they would refund the P & P as a way to make amends and to expect a dispatch soon. That was weeks ago.Still havn't got my item, they are ignoring my emails. what do i do???!!!
    Why not just charge back? It is usually instant when 30 days have passed since ordering.


  • #3
    Lollipops23
    Registered Users, Registered Users 2 Posts: 5,420 ✭✭✭Lollipops23


    how do i go about that?i do still want my poster though!!


  • #4
    axer
    Registered Users, Registered Users 2 Posts: 5,517 ✭✭✭axer


    Lollipops23 wrote: »
    how do i go about that?i do still want my poster though!!
    Well its one of two ways. Either you want to just cancel the transaction at which point you contact your credit card provider and instigate a charge back or two you will just have to put up with the bad service.

    You could always tell them that if this is not sorted in x number of days then you will be charging back. They are hit with a fee everytime someone charges back thus it might wake them up.


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