Motorola V8 - Txt phone no appearing, not name???

BROS

Hello good people of Boards,
I need your help, please. My son has purchased a new Motorola V8 on the O2 network - Pay as you go. He took his Sim form his O2 Nokia and the V8 is recognising his contacts, no problems there.

However, when he receives a txt, it just shows the full phone no, not the name. This is driving him crazy, because he has to txt a reply to each txt requesting the sender to identify themselves!

I'm sure it's a setting, but we can't find it.

Thanking you in anticipation,

Bros

Random

Go into the phonebook/contacts and go into options. Have a look for any reference to using your SIM memory as primary or (probably easier) copy your contacts from SIM to phone.

See if this helps you.

Yep, you might need to copy the SIM contacts to the phone memory, a lot of phones nowadays pretty much ignore the SIM contacts.

Jonathan

Sometimes if he has the number in his phonebook twice, the phone will not know which name to display so it will just display the number instead.

BROS

Many thanks for your helpful advice. We will tackle it when he gets home from school.

A grateful Dad,

Bros