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ESB Meter

  • 06-11-2008 2:43pm
    #1
    LarWright
    Registered Users, Registered Users 2 Posts: 256 ✭✭


    Hi All, I've posted this in consumer forum too, but to no avail, so perhaps this forum may be more suited for my problem.... @ MODS, feel free to move this if I'm in the wrong place!!!

    Here goes.....

    Not sure if this is a consumer issue or management company related but if I'm in the wrong forum, maybe a mod can move it for me!

    As a consumer of electricity, and a customer of the ESB, am I entitled to have access to my ESB meter to read it myself?

    Reason I ask is, the last year, I have been receiving estimated bills, and recently got a letter from the ESB asking me to dial in my own reading as they have been unable to get a reading. Problem here is, my ESB meter (along with 8 others in the apartment block) is in a locked cupboard. Not locked by a square "generic" key, but a proper lock like you'd have on your front door.

    The ESB can't get access to it as they don't have a key, and it's also inside the apartment block so they'd need to get into that too.

    I can't access it as I don't have a key. So I called the management company, who sent someone out to "read my meter" for me. I requested a key, but to no avail (so far). I called the ESB with the reading and the guy on the phone told me it seemed very high and to double check. Of course I couldn't do this as I don't have access, and couldn't confirm to him that I used that amount of units as I hadn't seen the meter with my own eyes.

    Bottom line is, I don't wanna have to call the management company every 3 months an estimated bill comes in!

    Am I entitled to access this cupboard???? Any help greatly appreciated!

    BTW, I was supplied with a key to the Bord Gais meter but not ESB!!
    Failed to load the poll.


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