Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

paying Dell by bank draft?

  • 27-08-2008 11:20pm
    #1
    hi_there
    Registered Users, Registered Users 2 Posts: 22 ✭


    I just bought a studio laptop from dell yesterday and sent a bank draft to them with my order no. and "dell" in the recipient line and posted it off but I'm kinda unsure about whether that was ok or not, I was going to do it by cheque but the lady at the bank said to use a draft.
    Has anyone else used a bank draft to pay dell?
    Does it work out ok?
    I've rang dell a few times but they're not much help.
    Anything to ease my mind would be appreciated €1100 is a lot of money for me!
    Tagged:


Comments

  • #2
    Obelisk29
    Registered Users, Registered Users 2 Posts: 175 ✭✭Obelisk29


    If you put the order number on the back then there should be no problems.

    I don't know why the bank clerk told you a draft would be better - a cheque is fine; except there's no commission for a cheque!

    o29


  • #3
    hi_there
    Registered Users, Registered Users 2 Posts: 22 ✭hi_there


    I'd say they will take the draft-they're not likely to refuse money I suppose but I just got an email from dell and my order no. and customer have changed!?? so the ones I put on the draft aren't right anymore, gah!
    I think I'll call them, though my sales guy is so damn incompetent he doesn't seem to know anything and I can hardly make out a thing he says!


  • #4
    Obelisk29
    Registered Users, Registered Users 2 Posts: 175 ✭✭Obelisk29


    When you ordered the notebook the number you were given is the Booking Reference Number (or even the Quote number).

    Once the order downloads to Dell's production system, the Order number is generated and an email is automatically sent out to you - I'd imagine that's the reason you've got two different numbers.

    Your customer number (IExxxxxxxx) should stay the same though.

    (And they do actually refuse money - cash anyway. You can't turn up at Cherrywood with a wad of notes and pay in cash).

    Hope that allays your fears - if not, PM me the numbers and I'll get my mate to check it for you.

    o29


  • #5
    hi_there
    Registered Users, Registered Users 2 Posts: 22 ✭hi_there


    Yeah I was on the dell chat customer support earlier today- the first sales advisor just disconnected after I asked her, but the second one helped me out and I think it will be ok now, and I'm even more reassured since you have said something similar to what she said.
    So, problem solved, thanks for your help!


Advertisement