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Mac OS X - Error Code -36

  • 26-08-2008 8:46am
    #1
    CyberDave
    Registered Users, Registered Users 2 Posts: 941 ✭✭✭


    We use DVDs in the office to back up all our work. We work on Macs. Recently we have updated our machines from Mac 10.3 & Mac 10.4 to Mac 10.5. Yesterday I needed to get a file from the backup on a disc burned just before the changover. When I insert the disc into the new machine and try to copy files over on to my machine, it begins but stops half way through and then gives me the error code -36. Some files won't even begin to copy from the DVD. The DVDs were burned using Roxio Toast Titanium, Version 6.

    Does anybody know the solution to this problem? Thanks


Comments

  • #2
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Try using another computer and see if it works, if its not its possibly a bad burn, btw might be better suited in the MAC forum

    Nick

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • #3
    Anti
    Closed Accounts Posts: 12,401 ✭✭✭✭Anti


    Might be best to move this to the "mac" forum.


  • #4
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    36 is a system file error, your mac was unable to copy the data because of a read/write problem. I'd be inclined to think as this us due to a bad burn/dvdr but it might also be because of a bad blocks on your mac's hdd. Would be worth testing it on another computer as yoyo suggested. Could also be due to something stupid like a windows filename that OSX doesn't like.

    Is it one big file you're copying or several inside a folder? If so try copying them separately or in smaller groups.


  • #5
    CyberDave
    Registered Users, Registered Users 2 Posts: 941 ✭✭✭CyberDave


    Sad Professor wrote: »
    36 is a system file error, your mac was unable to copy the data because of a read/write problem. I'd be inclined to think as this us due to a bad burn/dvdr but it might also be because of a bad blocks on your mac's hdd. Would be worth testing it on another computer as yoyo suggested. Could also be due to something stupid like a windows filename that OSX doesn't like.

    Is it one big file you're copying or several inside a folder? If so try copying them separately or in smaller groups.

    I have tried it on a few different computers at this stage, including a PC, but to no avail. There are about 6/7 folders or jobs. Some of them copy over while others don't. The ones that copy, then don't copy fully, so I am missing half of the images for my layout document. I have tried copting them individually as well but that doesn't work either.


  • #6
    babypink
    Closed Accounts Posts: 1,250 ✭✭✭babypink


    hate to ask the obvious but - what condition is the read surface of the disk in?


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  • #7
    nialler
    Registered Users, Registered Users 2 Posts: 896 ✭✭✭nialler


    You've got the main body of the document which is grand. Try opening the other images directly into preview from the disc, I've found preview a lot more forgiving than photoshop with bad file formats. You may get a few more images then it's a case of recreating the stuff you lost, hard I know but sometimes it does happen, did you verify the dvd when you burnt it in toast?


  • #8
    CyberDave
    Registered Users, Registered Users 2 Posts: 941 ✭✭✭CyberDave


    babypink wrote: »
    hate to ask the obvious but - what condition is the read surface of the disk in?

    The disc was burned a couple of months ago, so I have just checked the surface there and it isn't scratched.


  • #9
    Talisman
    Registered Users, Registered Users 2 Posts: 6,286 ✭✭✭Talisman


    If you have access to a Windows PC, try using IsoBuster to recover the files from the damaged disc.


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