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A little Help Please....!!

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  • 26-08-2008 2:31am
    #1
    SandBerg
    Closed Accounts Posts: 12 ✭


    Last year when the IPO was on in dublin, u had to reg for the tournament online.. This was a disaster for me and this is how.. I used a credit card and lodged money on the Mermaid Poker site so that i would be able sign up for the tournament... When i lodged the money on, they freezed my account and i was unable 2 reg for the tournament.. I have send them numerous emails about the situation and got no reply.. They said when i rang them, that i would be refunded the money in six months as i was unable 2 get them the credit card details they needed in time... That was ok but i still havent recieved any money and they wont answer my emails... Can any1 suggest anything or did anybody have any of the same problems....?
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    #2
    carfax
    Registered Users Posts: 3,771 ✭✭✭carfax


    SandBerg wrote: »
    Last year when the IPO was on in dublin, u had to reg for the tournament online.. This was a disaster for me and this is how.. I used a credit card and lodged money on the Mermaid Poker site so that i would be able sign up for the tournament... When i lodged the money on, they freezed my account and i was unable 2 reg for the tournament.. I have send them numerous emails about the situation and got no reply.. They said when i rang them, that i would be refunded the money in six months as i was unable 2 get them the credit card details they needed in time... That was ok but i still havent recieved any money and they wont answer my emails... Can any1 suggest anything or did anybody have any of the same problems....?

    Hi there,

    If you email; stephen(at)pokerireland.ie with your username, first and last name, date of birth and any other relevant details I will get it sorted for you asap.

    Mermaid are normally very good with this type of stuff but this year BoylePoker.com are the sponsors so if you don't have a credit card etc its not a problem as you can lodge and withdraw through any of their shops.

    Many thanks,
    Stephen Mc Lean.


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