someone topped up bfs phone n wants money bk???

useful_contacts

Hi all

Ok heres the jist, basically my bf got a text Saturday night from a number he didnt know, about 12.30am, saying "now ive topped up your phone by 50euro so ya have your money back from leave me the hell alone"

He was like WTF and assumed it was a joke, so he checked his cred and sure enough there was 50 euro in it. He didnt know what to think, i said it was someone drunk who topped up by the bank n hit a wrong digit. He text the number bk and explained the situation and all of a sudden a BARRAGE of abusive messages came through that ranged from...

"Send me back that 50 euro cred you theif"

to

"Im gonna slit your throat"

Now my bf had every intention of going to the 02 shop to sort it out but when they got abusive my bf told them to piss off that its not his fault they were too drunk to type a phone number in right.

So now the texts are coming in every 5 mins(im not joking) hes left his phone with me today cos mines broken and seriously since i got up at 10 theres been 11 messages all saying "your dead u thief"

TBH im not worried about it, but the bfs been asking if somehow they find out who he is and the police are called whos in the wrong?

MsFifers

Just get on to 02, get them to transfer the money back and block yer mans number from your bf's phone.

The end.

Trinity

useful_contacts wrote: »

Hi all

Ok heres the jist, basically my bf got a text Saturday night from a number he didnt know, about 12.30am, saying "now ive topped up your phone by 50euro so ya have your money back from leave me the hell alone"

He was like WTF and assumed it was a joke, so he checked his cred and sure enough there was 50 euro in it. He didnt know what to think, i said it was someone drunk who topped up by the bank n hit a wrong digit. He text the number bk and explained the situation and all of a sudden a BARRAGE of abusive messages came through that ranged from...

"Send me back that 50 euro cred you theif"

to

"Im gonna slit your throat"

Now my bf had every intention of going to the 02 shop to sort it out but when they got abusive my bf told them to piss off that its not his fault they were too drunk to type a phone number in right.

So now the texts are coming in every 5 mins(im not joking) hes left his phone with me today cos mines broken and seriously since i got up at 10 theres been 11 messages all saying "your dead u thief"

TBH im not worried about it, but the bfs been asking if somehow they find out who he is and the police are called whos in the wrong?

Eh the stupid cnut taht topped up the wrong phone is bang out of order. How is your boyfriend a thief? Get your boyfriend to ring O2 and report this muppet and reply to them that you are calling the police it was their mistake you cannot ROB credit if someone topped you up and it is them that has to contact teh mobile phone company to sort it out.

SOme people are unbelievable.

Miss Fluff

What a twat, seriously. Report texts to O2.

HarryD

Death treats - contact the guards

MicraBoy

Keep all the messages and report to O2. Simple as. I also think reporting to the Guards is a good idea too.

useful_contacts

MicraBoy wrote: »

Keep all the messages and report to O2. Simple as. I also think reporting to the Guards is a good idea too.

We arent worried about the threats they are just empty threats TBH theres no way they can find out who we are, besides the bf was planning on getting a new phone next month

just want to know would he be in trouble with the police for not sending bk the credit

RedXIV

useful_contacts wrote: »

We arent worried about the threats they are just empty threats TBH theres no way they can find out who we are, besides the bf was planning on getting a new phone next month

just want to know would he be in trouble with the police for not sending bk the credit

no. simple answer. it's not his fault.

Karen_*

Go to the guards and ask them to contact this person. And have fifty euro to give back to them. Even though they don't deserve it just give them their money back but leave it in the police station for them along with a report of their behaviour.

Oh and text them back and let them know where they can collect it.

Neo#

Keep the credit. This idiot made a mistake. Dont inconvenience yourself because of this wanker, especially if you are getting a new phone soon. Im sure there is some way of blocking the number.

Dragan

MsFifers wrote: »

Just get on to 02, get them to transfer the money back and block yer mans number from your bf's phone.

The end.

You cannot block one particular number from calling your phone. They will most likely need to go to the gardai and file for nuisance/abusive communications.

Neo#

easier to just put up with it! Sure he will just have to buy more credit for his phone if he keeps it up!:D

Dragan

useful_contacts wrote: »

just want to know would he be in trouble with the police for not sending bk the credit

When a customer tops up the wrong phone it is up to them to contact the relevant operator and advise that they have made the top up in error.

From the get go this person was handling the situation all wrong to be honest.

Gone West

Dragan wrote: »

You cannot block one particular number from calling your phone. They will most likely need to go to the gardai and file for nuisance/abusive communications.

No, thats incorrect (you are wrong).

They can block any number, but first they need to recieve a fax or a call from the Gardai requesting it.
You can have any number blocked, but you better have a damn good reason for it, otherwise the Gardaí won't get in touch with the phone company.

Dragan

FuzzyLogic wrote: »

No, thats incorrect (you are wrong).

They can block any number, but first they need to recieve a fax or a call from the Gardai requesting it.
You can have any number blocked, but you better have a damn good reason for it, otherwise the Gardaí won't get in touch with the phone company.

Sorry, i meant you as in "customer" and then advised the person to go the the gardai for such further action, should have made that a bit clearer i guess.

That said, never had anyone jump on me so quickly for being "wrong".

Now i feel all important.

Craft25

i think if you go to guards they'll tell you simplest thing is to pay back.. i know it feels crappy to do something when its such a moron compelling you, you feel like you should screw them to teach em a lesson on civility and manners, but the simplest is to get them out of ur life asap..

PS. i let sum stranger use my phone while out drunk one night (didnt even remember doin it).. next mornin out of blue sittin watchin hollioaks, sum scumbag calls and starts screamin mad deaththreats down the phone, do you know who i am, youre dead etc etc,.. the guy id let the phone to had been doin his girlfriend or something.. i'll be honest i was a little shook up, was lookin over my shoulder for a few days

if someone knew someone that worked at O2/vodafone could they get ur address from the number somehow?? probably not for Unreg pay as you go but for others i'm not sure??

also whats the point in blocking one number when all they need do is call from another phone/buy new simcard

neosmaster

You've 2 choices here :

1 ) Let it run it's course , the idiot will run out of steam ( or credit ) eventually and give up or
2 ) Contact the gardai show them all the texts your BF has received and ask them the best course of action...

They more then likely will advise you to return the €50 to the person...

At least by that stage you'll be happy in the knowledge that they've probably spent €50 in texting you.......

MicraBoy

We arent worried about the threats they are just empty threats TBH theres no way they can find out who we are, besides the bf was planning on getting a new phone next month

just want to know would he be in trouble with the police for not sending bk the credit

The point of going to the Guards isn't because you are afraid, of course they are empty threats. The reason is to cause the phantom texter grief for being a twat. The same as reporting them to O2. This will cause them hassle and they may have there number blocked.

There is absolutely no way you will be in trouble with the Gardai. Unless of course you sent some dodgey messages in the first place that caused the person to be abusive. The worst case scenario is the Gardai tell you to pay back the €50, which they can't force you to do either anyway.

stovelid

I once sent a large amount of credit to the wrong phone trying to top up my wife's phone when she was abroad and I wouldn't have dreamed of trying to get it back. My mistake, my loss.

I agree with reporting him to the Guards as that's probably the only way that O2 will take action on the unsolicited, abusive texts.

Jumbo156

Is it not just as easy as replying telling the person that you are a garda and will take it further if he deosn't stop!

sIMPLE

Dragan

Craft25 wrote: »

if someone knew someone that worked at O2/vodafone could they get ur address from the number somehow?? probably not for Unreg pay as you go but for others i'm not sure??

This would be a highly stupid thing to do. The Data Protection Act means that you cannot give this type of information to anyone, and i know for a fact that at least one of the operators you have listed above runs regular checks on incoming customer service calls vs profile and account checks to ensure that no one is looking at accounts they shouldn't be.

Smething tells me this is an industry standard.

To do so would get you fired and possibly in further legal trouble.

Some pretty silly advice to be honest.

tinkerbell

First of all, there are ways to get back the €50 if you topped up in error - you ring the bank and ring the service provider, simple as.

I would NOT tell that gob****e who is sending your bf death threats that you will give him the €50 back - that means meeting up with this mad lunatic?! That would be silly in my opinion.

In fact I'd just ignore it completely, don't text him back - keep a record of texts, report to gardai / O2, etc. Tiz his own fault that he was too stupid to type in the number right.

Chucky the tree

Stick your mans number up on some dodgy gay cruising forum or the like, that'll teach him.

m83

Sure enough you can get the guy blocked from calling you but he could easily use another phone.

Report him to O2 and the cops for being an absolute muppet.

MizzLolly

Craft25 wrote: »

if someone knew someone that worked at O2/vodafone could they get ur address from the number somehow?? probably not for Unreg pay as you go but for others i'm not sure??

If his phone was topped up by another person it suggests that he is most likely a pay as you go customer so I wouldn't waste my time worrying about this if I was the OP. What the person below said is very true. The Data Protection Act means that no third party can access your information, if this happens, it becomes a legal matter and to be perfectly honest, that seems like a whole load of bother all for €50. It isn't impossible of course but it just seems like a tad over reaction for a little bit of phone credit!

Dragan wrote: »

This would be a highly stupid thing to do. The Data Protection Act means that you cannot give this type of information to anyone, and i know for a fact that at least one of the operators you have listed above runs regular checks on incoming customer service calls vs profile and account checks to ensure that no one is looking at accounts they shouldn't be.

Smething tells me this is an industry standard.

To do so would get you fired and possibly in further legal trouble.

Some pretty silly advice to be honest.

OP, it really sucks that your boyfriend happened to become involved with this nutter. Just ignore the texts and get that new phone ASAP. Stop responding to the fella and see how it works out. If he was honestly bothered about getting his money back he would have contacted O2 by now. You're right about the empty threats. I wouldn't pay any attention to it.

Bottle_of_Smoke

Dragan wrote: »

This would be a highly stupid thing to do. The Data Protection Act means that you cannot give this type of information to anyone, and i know for a fact that at least one of the operators you have listed above runs regular checks on incoming customer service calls vs profile and account checks to ensure that no one is looking at accounts they shouldn't be.

Smething tells me this is an industry standard.

To do so would get you fired and possibly in further legal trouble.

Some pretty silly advice to be honest.

All goes out the window if someone knows someone working in o2, or any other company the numbers linked to the address

STUBBORNGIRL

Dragan wrote: »

This would be a highly stupid thing to do. The Data Protection Act means that you cannot give this type of information to anyone, and i know for a fact that at least one of the operators you have listed above runs regular checks on incoming customer service calls vs profile and account checks to ensure that no one is looking at accounts they shouldn't be.

Smething tells me this is an industry standard.

To do so would get you fired and possibly in further legal trouble.

Some pretty silly advice to be honest.

Hey Dragan, correct me if i am wrong but was Craft25 not just stating that someone working at 02 could check the number for the mad person who put the money in the wrong phone and get the address of the Ops boyfriend- not really advice but just moreso being cautious! yes they could get fired but i have heard of people doign favours for friends like this in the past, HArdly likely but still, uncommon it is not!

Op i think that giving back the money at this stage if you had it would be better - Ask the person for the number that they were meant to put the money into and transfer it to that number! BE done with it! TEll that person to leave you alone once the transfer has been made! Nobody went looking for this but it is just one of life's inconveniences! If you ask me i think that person has great cheek but however they sound dangerous so giving back the money - via phone credit is the best option.

Dragan

STUBBORNGIRL wrote: »

Hey Dragan, correct me if i am wrong but was Craft25 not just stating that someone working at 02 could check the number for the mad person who put the money in the wrong phone

Spot on, I misread the old post!

Sam Vimes

Karen_* wrote: »

Go to the guards and ask them to contact this person. And have fifty euro to give back to them. Even though they don't deserve it just give them their money back but leave it in the police station for them along with a report of their behaviour.

Oh and text them back and let them know where they can collect it.

an excellent idea

he doesn't deserve it back because he's a ****wit but unfortunately he's entitled to it back. And there are ways he could get your address, however unlikely.

Myxomatosis

Sam Vimes wrote: »

he's entitled to it back

No.

dudara

Chucky the tree Helpful posts only please.

dudara

LolaDub

Go to the gardai. Its unsolicited abusive and violent communication. Whether you believe it to be empty threats or not just go to the gardai. The nutter obviously has nothing better to to feel the big man talking about punching someones lights out, a caution from the gardai would do him a world of good.

The gardai will tell you if you should give money back or not. I wouldn't bother as the guy can still ring the phone company provider and say they made an error and retrieve the fifty euro. It might be a scam to get you to give them their money and then to retrieve it back via o2.

Craft25

Dragan wrote: »

This would be a highly stupid thing to do. The Data Protection Act means that you cannot give this type of information to anyone, and i know for a fact that at least one of the operators you have listed above runs regular checks on incoming customer service calls vs profile and account checks to ensure that no one is looking at accounts they shouldn't be.

Smething tells me this is an industry standard.

To do so would get you fired and possibly in further legal trouble.

Some pretty silly advice to be honest.

wasnt advice dragan, i was stating my fear of the other guy getting my details, and yes it would be stupid but who's to say he doesnt know some silly girl working there who'd do anything for him??

EDIT: ok i see other people already clarified for me, cheers

4Xcut

Karen_* wrote: »

Go to the guards and ask them to contact this person. And have fifty euro to give back to them. Even though they don't deserve it just give them their money back but leave it in the police station for them along with a report of their behaviour.

Oh and text them back and let them know where they can collect it.

As a bonus, the leaving it in the cop-shop with a report of their behavour may result in a call a few weeks later with the Gardaí telling you can collect your money(just make sure to get a receipt or something from the Gardaí).

Spike440

I made this mistake when topping up a phone before. He is not entitled to get his money back. The procedure is that he can ring the service provider, who will then ring you and ask you if you agree to reverse the transaction. If you say yes, they'll reverse it but can only take the credit you actually have on your phone (which could be less than the €50). If you say no, there's nothing he or anyone else can do. It's just like sticking a note in an envelope an sending it to the wrong address. Idiot tax!

I would go to the Gardai about the threats though. It doesn't matter if they're empty or not, he has no right to speak to another person like that.

Karen_*

4Xcut wrote: »

As a bonus, the leaving it in the cop-shop with a report of their behavour may result in a call a few weeks later with the Gardaí telling you can collect your money(just make sure to get a receipt or something from the Gardaí).

Exactly;)

And also you'll have done the right thing too which is to just give the money back. Ok you've been well put out in all this but be the bigger person. And you'll still most likely be 50 euro up at the end of it.

DublinWriter

useful_contacts wrote: »

just want to know would he be in trouble with the police for not sending bk the credit

Defo not.

Your BF did the right and decent thing in the first place.

Nothing for you or him to worry about.

Report the other loon to O2.

Darragh29

MicraBoy wrote: »

Keep all the messages and report to O2. Simple as. I also think reporting to the Guards is a good idea too.

+1. OP, I had a situation that was in someway similar to yours, it didn't involve a mobile phone or money (what was at issue here in my case was a private car parking space that wasn't clearly marked as a private car parking space that I parked in, apparently belonging to someone else). Anyway, similar to your own experience, the situation very rapidly escalated from what began as a very minor issue to one where outrageous threats were being made and abuse was being fired and physical violence was not just threated but used. Unknownst to me at the time, (I had read this situation wrong from the outset), your man was a cocaine + heroin addict and was under the influence of drugs at the time of the incident. My advice to you is go straight to the Gardai and make a statement. Let them deal with it from there, that's what your paying your hard earned tax for!

MDFM

I'd do nothing. The guards won't be that interested in it either to be honest, threats or no threats..Unless that is he acts on them. Its his own stupid fault for topping up the wrong phone, at the rate he's going now he'll run out of credit anyway. Ignore it, he'll soon stop.