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need help with ntl download speed

  • 06-08-2008 9:17pm
    #1
    mrs.ljungberg
    Closed Accounts Posts: 39 ✭


    Hi
    My broadband was down all last night and I contacted NTL this morning and they realised they had mistakenly disconnected me
    They put me back on immedietly but my download speed has been terrible ever since
    I have the 20 meg package but im struggling to get to 5000kb on the speed tests, however my upload is around the 1300 mark
    Ive re-set the router but it hasnt made any difference
    Can anyone tell me anything else I can try?
    Could they have put me back on the wrong package?


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