UPC, Monitored Alarm (non Phone Watch) and Telephone question. Please help.

-ADREN-

Hi there,

recently I got the max package from UPC, phone and all. However as I posted earlier on this board, I was not able to get the phone because I needed that eircom phone line for the alarm.

The thing is I dont actually have eircom alarm, I have Chubs in dublin monitoring my alarm, so my question is.. if I could plug the alarm phone wire into UPCs cable modem, do you think it would be able to contact Chubs in dublin when the alarm goes off via there phone network? Or do you think it is some what reliant on the eircom lines specifically?

This trail of thought was sparked off by the very informative and helpful technician I had out to install everything for me a while back said to me that if you find the main socket in your house where all your phone wires meet from all the rooms and connect to the eircom phone line going out, you could simply disconnect the eircom phone line from all those, and but all of those running into the cable modem. Hence allowing for all your phone sockets in your house connected to the UPC phone line.

Pretty class really.

But back to the main question, do you think the alarm could use there line?

Many thanks.
Coz.

jimmycrackcorm

I doubt it. Fax is already a problem on a voip line so I think alarm monitoring services will suffer the same fate.

dub45

No matter how many people may speculate here surely the only people who can answer this definitively for you are UPC and Chubbs? Why not ask them?

Redshift

Alarm monitoring over VIOP is very hit and miss with the standard equipment installed out there. There seems to be problems with the compression used in VOIP and with latency and packet loss. There are being strides made to bring the technologies together and you can read about them on the net.
The future of alarm monitoing is IP based though and most of the systems I work on are already on IP monitoring with digital communicators as a back up only.

I have tried to set up monitoring over VOIP in the past but it is very unreliable, while the communicator was able to dial the alarm reciever which answered just fine, almost every time after the signal was sent the reciver did not send the kiss off tone to acknowlege the signal because it hasn't recived valid data so the signal is sent over and over again until it eventually ends up with a fail to communicate error on the alarm.

There are a few formats for sending alarms the most common in Ireland would be Contact ID or Fast Format and more recently SIA and Extented SIA.
There are reports floating around of success using Slow Format and SIA signalling but I have not tried these myself.

Talk to your alarm company would be the best advice I could give you, they may already have a solution.

Some alarms can have a GSM device added to them in order to eliminate the need for a wired phone line. Though I'd assume it wouldn't be cheap.

-ADREN-

So if I were to get onto Chubbs, what would I be asking them? Can your alarm use VOIP basically is that the terminology for the way UPC use telephone?

Thanks,
Coz.

Aquos76

UPC's telephone system will work with Sky digital so I am assuming that if its only a dialer you have fitted to your alarm it should work fine