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Paypal whats the story with this?

  • 21-07-2008 1:41pm
    #1
    Closed Accounts Posts: 2,478 ✭✭✭


    Hi,
    Yesterday i sold a pair of speakers and i received payment through Paypal, this is not an Ebay purchase.So this morning i was doing a bit of shopping on ebay but when i went to pay it said there was a restriction on my accont that needed resolving.
    So i check my Paypal and it seems because i received over a certain amount i have to send in ID and Proof of address.****in hell these crowd want updates,account upgrades,your deepest darkest secrets, i dont know how many times i have had to do it.
    Anyway..........so i tried to upload scans of required ID and their site keeps crashing so i cannot upload.So i went into town this morning and faxed the info.It says i will get a confirmation email when the fax enters the system but as of yet i have nothing notifying me.So anyone had to do this and how long am i likely to be waiting?
    Its a pain in the arse because they want the issues resolved quickly ,apoligies and all that crap but their website is incapable of taking the required file uploads.:rolleyes:


Comments

  • Closed Accounts Posts: 2,478 ✭✭✭padi89


    Hmmm well i called Paypal and i spoke to a very nice gentleman that informed me not to worry that it may take up to 24hrs to process and then possibly another 3 working days to process.Fair enough i thought, at least the ball is rolling.So i checked my account there and its fully restored again!

    That was quick :eek:, i went from cursing and blinding the company to be gobsmacked at such a quick turnaround and quite pleased the way the telephone call was conducted.

    So i guess for all the Paypal sucks threads you read about there are plenty of people that get great service that don't do a write up.

    Neeway, i had planned to shut my account, don't think il bother now.


  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    This verification is nothing o do with Paypal wither, it's an EU, anti-money laundering law, which all money brokers have to comply with.


  • Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,375 CMod ✭✭✭✭Nody


    Never try Dabs then ;)


  • Closed Accounts Posts: 2,478 ✭✭✭padi89


    jor el wrote: »
    This verification is nothing o do with Paypal wither, it's an EU, anti-money laundering law, which all money brokers have to comply with.

    Yeah i saw that alright but the whole procedure had to be done through Paypal.

    The annoying thing is now the shop i was buying from has opened a dispute on Ebay, i have emailed them explaining the situation and that it has been resolved and i can now pay.I await the reply but i will say i am miffed as i have spent close to a grand in this sellers shop this year and he fobs me off straight away despite the fact i gave him a full update.

    Seriously thinking about not paying and taking the negative feedback.All the money i have given and im knocked off so quickly.


  • Closed Accounts Posts: 1,528 ✭✭✭OK-Cancel-Apply


    I got an email from paypal telling me that they had reason to believe my account was accessed by a third party! They said my account was now limited until I could upload proof of address and photo ID. I was really suspicious of this request, as identity theft is rife on the internet. I suppose I have to do it though. Still, I don't like the thought of my personal info being 'out there' in cyberspace. Surely the servers containing all that info will be goldmines from criminals now...


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