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Paypal Credit Card link error message

  • 07-07-2008 1:26pm
    #1
    Registered Users, Registered Users 2 Posts: 1,454 ✭✭✭


    Hi, not sure this is the right section. Mods please feel free to move as needed.

    I haven’t used my Paypal account for a while – today I purchased an item on ebay and tried to process the payment but PayPal asked me to link my account with a Credit Card (the previous CC was expired). I now have the same CC# but with different Exp. Date, so I tried to enter the new details and confirm but I get an error message that the Credit Card is already used on another account. This is the only account I have with PayPal and although the CC# is the same, the Exp date is different, so it should work. I tried to email support and I am still waiting for an answer. Did any of you experience the same problem?



    Thank you in advance for your help. :)


Comments

  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Is the old credit card still in your account? Delete it completely and then add the new one instead of trying to update.


  • Registered Users, Registered Users 2 Posts: 1,454 ✭✭✭TripleAce


    random wrote: »
    Is the old credit card still in your account? Delete it completely and then add the new one instead of trying to update.

    Hi there - I cannot find the option :(

    I went into My Account ---> Credit/Debit Cards and then screen automatically ask me to add a card...no option to view/delete the previous one.....:confused:

    This is the Error Message I get:

    "That card number is already assigned to another PayPal account. For security purposes, each card may only be assigned to one PayPal account. If you have already opened a PayPal account, please retrieve the relevant information and log in. Otherwise, please use a different card."


  • Registered Users, Registered Users 2 Posts: 1,454 ✭✭✭TripleAce


    Issue fixed :)


  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Do elaborate for those who use the search function with similiar problems in the future :)


  • Registered Users, Registered Users 2 Posts: 1,454 ✭✭✭TripleAce


    Well...shame on me! I just remembered I did have another account with Credit Card linked to it after all :p


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  • Closed Accounts Posts: 19,080 ✭✭✭✭Random


    that explains it also :)


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