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mobile problem

  • 22-06-2008 6:14pm
    #1
    vektarman
    Registered Users, Registered Users 2 Posts: 2,926 ✭✭✭


    I'd be grateful for any help on the following: my sonyericsson K610iM powers down immediately after I finish every call, even when fully charged, it then restarts as though it's being switched on (searching for network), also there's a white message icon (not the usual yellow) which I can't remove, has anyone else had this problem, is it time for a new phone? I checked with my network provider and they say it's okay, still waiting for a reply from sonyericcson, thanks.


Comments

  • #2
    flodis79
    Registered Users, Registered Users 2 Posts: 1,820 ✭✭✭flodis79


    Might be a glitch in the firmware. Or a conflict between two third party apps on phone. Can really be anything.


  • #3
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    Do you have receipt? Was it bought within the last 2 years? Bring it to O2 to get swapped out (see their SOS T&C) or send to www.mprc.ie.

    They'll sort you out if it's a manufacturing fault.


  • #4
    vektarman
    Registered Users, Registered Users 2 Posts: 2,926 ✭✭✭vektarman


    Thanks for the replies, yes I have the receipt, the phone is fourteen months old, when I checked with O2 regarding the problem the nice lady was under the impression the warranty was only for twelve months but I'll check the terms and conditions.


  • #5
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    O2 cover Sony Ericssons for 2 years. Pop into a shop :)


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