Windows Update

Fabio

Lads recently my XPS M1330 has been trying to download an update for Windows automatically but it never installs correctly and has tried to several times at this stage.

At the end of the process when it shuts down and restarts it tells me that the installation failed and that it was reverting settings back.

Anyone else get this?

Sherifu

Have an M1330 and no problems.

Go to windows update and check the update history to see what update it is.

Then delete whatever one it is from the staging area in c:\windows

Sounds like a corrupt download.

spurious

Is it trying to install SP3?

Fabio

It may be....not sure really because it seems to be a bigger update than usual though as far as I remember SP3 was installed on this a few weeks ago.

Sherifu, can you tell me how to delete the files from C: as I can't seem to do it through Windows Update.

Thanks for ye're help, I do appreciate it.

Here's a typical detail of the failed files in question:
***********************************************************
Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB950759)

Installation date: ‎20/‎06/‎2008 12:28

Installation status: Failed

Error details: Code 80070020

Update type: Important

Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer. This update is provided to you and licensed under the Windows Vista License Terms.

More information:
http://go.microsoft.com/fwlink/?LinkId=116367

Help and Support:
http://support.microsoft.com
***************************************************************

NotMe

I had a problem a while ago with a few updates that wouldn't install. The way I fixed it in the end was to delete everything in the "C:\WINDOWS\SoftwareDistribution" folder. You need to disable the windows update service first as it will be locking those files.

It's method 10 in this article:
http://support.microsoft.com/kb/822798

Sherifu

Aye, SoftwareDistribution. That's the one I was angling after.

Fabio

Going to give that a try there now thanks.

Fabio

Well I've tried all that was uggested here folks but nothing seems to work and it still installs the updates at shut down and when the PC is fired up again it tries to "configure" the updates but fails to do so and goes into "reverting changes" before I can even put in my password.

Getting irritating at this stage...

Any more ideas?

(Sorry for booting this thread back up the pile)

MunsterCycling

Re-install?

irishgeo

MunsterCycling wrote: »

Re-install?

dont go to that extreme.

MunsterCycling

Well you can spend unlimited time searching for another solution or just 2hours or so doing a reinstall, know which route I'd take. Of course none of my important stuff is on my everyday computer, all that is on the network and on externals so reinstalling means no loss of data.

Does Vista :rolleyes: have a safe mode?

Fabio

It does as far as I know.

Would it be true to say that when new updates come out they will automatically just bypass whatever problem is going on here and once those new ones are installed all will be right with the world?

yeshi

Fabio wrote: »

Would it be true to say that when new updates come out they will automatically just bypass whatever problem is going on here and once those new ones are installed all will be right with the world?

It would really depend on the source of the problem. To be on the safe side of things I'd tend to think no.

Did you manage to get it sorted Fabio?