No sound on PC after WinXP install

NeVeR

Hi all.

Just installed Win XP and the speaker are not working.. they are Philips Speakers and not attached to the PC

I looked in Control panel and i've attacted a screen shot of some problems..
what do i need to isntall to fix the problems

thanks.

NeVeR

just to add about the sound. I've done the trouble shooting and when it says to select "Device usage" and set to enable i cant

i get the screen i'm attached.

Lazarus2.0

Have you got a utility/recovery CD that would have come with the PC ? That would probably have the graphics driver that seems to be missing . What PCI card have you got in the machine - sound card ? Whatever it is , you should have a CD that came with it . What USB device is attached ? The drivers are missing for that too so the same as PCI applies .

If a self or custom build and you dont have driver CDs you'll need to identify and locate the appropriate drivers for your OS .

I usually use PC Wizard to identify component parts - it's available free here ... http://www.cpuid.com/pcwizard.php

Once you know what devices need drivers Google is your friend - but always look first in the support area of the manufacturer's website .

I dont understand what you mean when you say the speakers are not attached to the PC and are not working ...

NeVeR

Sorry i should have said this in the 1st post.

This machine was a vista PC but i installed XP on it... mainly cos it only have half a gig of ram !

I'll try the PC wizard, Cos i dont think they drivers will be on my disk.

The USB was a printer,, I just unpluged it,, also a mouse..

sorry what i meant by not attached is they are not connected to the monitor.. they are just sitting on the desk.. they are connected into the tower tho.. and power supply.

But there is no sound at all out of them.. and when i try to play music on media player i get this error.

Windows Media Player cannot play the file because there is a problem with your sound 

device. There may not be a sound device installed on your computer, it may be in use by 
another program, or it may not be functioning properly.

cormie

find out what sound card you have, probably by going to the manufacturers site, download the drivers for the card and hey presto;)

DenMan

Definitely a driver problem. What you could do aside from finding your driver cd (I know I have misplaced so many over the years, but when I need them they seem to turn up). If you have a mate who has a vista installed machine hook up your speakers to it and vista will find the drivers. Back them up and install them on XP machine. Hope this helps. If not go to the manufacturers website, their drivers will be uploaded. Good luck.

stevie78

NeVeR wrote: »

Hi all.

Just installed Win XP and the speaker are not working.. they are Philips Speakers and not attached to the PC

I looked in Control panel and i've attacted a screen shot of some problems..
what do i need to isntall to fix the problems

thanks.

a simple solution to your problem is that some copys of win xp usually home edition dont have service pack integrated into them and bec of this the realtek on board audio drivers never work so you could try installing s/p 2 and restarting or go to realtek site and download drivers for audio to suit your motherboard

NeVeR

stevie78 wrote: »

a simple solution to your problem is that some copys of win xp usually home edition dont have service pack integrated into them and bec of this the realtek on board audio drivers never work so you could try installing s/p 2 and restarting or go to realtek site and download drivers for audio to suit your motherboard

the windows i had has sp2 and before i did anything i check for all updates.
Also before posting i did the realtek thing and installed it..

NeVeR

Here's a PC wizard report

PC Wizard 2008 Version 1.84
------------------------------------------------------------------------------------------

Owner: Donna
Organisation: Donna
User: Donna
Operating System: Microsoft Windows XP Professional 5.01.2600 Service Pack 2
Report Date: Friday 06 June 2008 at 22:04

------------------------------------------------------------------------------------------


<<< Multimedia >>>

  > Device Audio : High Definition Audio Controller

    >> General Information
      Manufacturer : Foxconn International Inc
      Version : 1.0
      Output Stream : 4
      Input Stream : 4
      Bidirectionnal Stream : No
      64-bit support : Yes
      Mode : AC'97
      Manufacturer : Realteck
      Codec ID : 10EC0883
      Codec Revision : 1.000

  > Audio Playback : Microsoft Sound Mapper

    >> General Information
      Reproduction : Microsoft Sound Mapper
      Version : 5.0
      Manufacturer : Microsoft Corporation
      Product ID : 2

    >> Device Capabilities
      Channels : Stereo
      Balance Control : Yes
      Pitch Control : No
      PlayBack Rate Control : No
      Synchrone operations : No
      Volume Control : Yes

    >> Reproduction
      11.025 kHz, mono, 8-bit : Yes
      11.025 kHz, stereo, 8-bit : Yes
      11.025 kHz, mono, 16-bit : Yes
      11.025 kHz, stereo, 16-bit : Yes
      22.05 kHz, mono, 8-bit : Yes
      22.05 kHz, stereo, 8-bit : Yes
      22.05 kHz, mono, 16-bit : Yes
      22.05 kHz, stereo, 16-bit : Yes
      44.1 kHz, mono, 8-bit : Yes
      44.1 kHz, stereo, 8-bit : Yes
      44.1 kHz, mono, 16-bit : Yes
      44.1 kHz, stereo, 16-bit : Yes

  > Audio Recording : USB Audio Device

    >> General Information
      Reproduction : USB Audio Device
      Version : 1.0
      Manufacturer
      Product ID : -1

    >> Device Capabilities
      Channels : Stereo
      Balance Control : Yes
      Pitch Control : Yes
      PlayBack Rate Control : Yes
      Synchrone operations : Yes
      Volume Control : Yes

    >> Record
      11.025 kHz, mono, 8-bit : Yes
      11.025 kHz, stereo, 8-bit : Yes
      11.025 kHz, mono, 16-bit : Yes
      11.025 kHz, stereo, 16-bit : Yes
      22.05 kHz, mono, 8-bit : Yes
      22.05 kHz, stereo, 8-bit : Yes
      22.05 kHz, mono, 16-bit : Yes
      22.05 kHz, stereo, 16-bit : Yes
      44.1 kHz, mono, 8-bit : Yes
      44.1 kHz, stereo, 8-bit : Yes
      44.1 kHz, mono, 16-bit : Yes
      44.1 kHz, stereo, 16-bit : Yes

  > Mixer Device : USB Audio Device

    >> General Information
      WAVE Output : USB Audio Device
      Version : 1.0
      Manufacturer
      Product ID : -1
      Lignes disponibles : 1

    >> Configuration
      Wave In : Enabled - Source : Audio input
      Microphone :  associated withUSB Audio Device

  > Device multimedia : AVIVideo

    >> General Information
      Device Fullname : AVIVideo
      Device Alias : AVIVideo
      Peripheral Type : digitalvideo

    >> Device Information
      Name : Video for Windows
      Version : 1.1

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : Yes
      CommandFILES : Yes

    >> Video Capabilities
      CommandFREEZE : No
      CommandLOCK : No
      CommandREVERSE : Yes
      CommandSTRETCH : Yes
      CommandSTRETCH INPUT : No
      CommandTEST : Yes
      CommandSTILL : No
      CommandPALETTES : Yes

  > Device multimedia : CDAudio

    >> General Information
      Device Fullname : CDAudio
      Device Alias : CDAudio
      Peripheral Type : cdaudio

    >> Device Information
      Name : CD Audio

    >> Device Capabilities
      CommandEJECT : Yes
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : No
      CommandFILES : No

  > Device multimedia : Sequencer

    >> General Information
      Device Fullname : Sequencer
      Device Alias : Sequencer
      Peripheral Type : sequencer

    >> Device Information
      Name : MIDI Sequencer

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : No
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : No
      CommandVIDEO : No
      CommandFILES : No

  > Device multimedia : WaveAudio

    >> General Information
      Device Fullname : WaveAudio
      Device Alias : WaveAudio
      Peripheral Type : waveaudio

    >> Device Information
      Name : Sound

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : No
      CommandRECORD : Yes
      CommandSAVE : Yes
      CommandAUDIO : Yes
      CommandVIDEO : No
      CommandFILES : Yes

  > Device multimedia : MPEGVideo

    >> General Information
      Device Fullname : MPEGVideo
      Device Alias : MPEGVideo
      Peripheral Type : digitalvideo

    >> Device Information
      Name : DirectShow
      Version : 6.04.2600.0

    >> Device Capabilities
      CommandEJECT : No
      CommandPLAY : Yes
      CommandRECORD : No
      CommandSAVE : No
      CommandAUDIO : Yes
      CommandVIDEO : Yes
      CommandFILES : Yes

    >> Video Capabilities
      CommandFREEZE : No
      CommandLOCK : No
      CommandREVERSE : No
      CommandSTRETCH : Yes
      CommandSTRETCH INPUT : No
      CommandTEST : Yes
      CommandSTILL : No
      CommandPALETTES : Yes
      CommandWINDOWS : Yes

  > Audio Compression : Microsoft IMA ADPCM CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft IMA ADPCM
      Description : Compresses and decompresses IMA ADPCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft ADPCM CODEC

    >> General Information
      Version : 4.0
      Short Name : MS-ADPCM
      Description : Compresses and decompresses Microsoft ADPCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft CCITT G.711 A-Law and u-Law CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft CCITT G.711
      Description : Compresses and decompresses CCITT G.711 A-Law and u-Law audio data.
      Copyright : Copyright (c) 1993-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft GSM 6.10 Audio CODEC

    >> General Information
      Version : 4.0
      Short Name : Microsoft GSM 6.10
      Description : Compresses and decompresses audio data conforming to the ETSI-GSM (European Telecommunications Standards Institute-Groupe Special Mobile) recommendation 6.10.
      Copyright : Copyright (C) 1993-1996 Microsoft Corporation
      Status : Enabled

  > Audio Compression : DSP Group TrueSpeech(TM) Software CODEC

    >> General Information
      Version : 1.0
      Short Name : TrueSpeech(TM)
      Description : Compresses and decompresses DSP Group TrueSpeech(TM) audio data.
      Copyright : Copyright (C) 1993-1996 DSP Group, Inc.
      Status : Enabled

  > Audio Compression : Microsoft G.723.1 CODEC

    >> General Information
      Version : 1.2
      Short Name : Microsoft G.723.1
      Description : Compresses and decompresses G.723.1 audio data.
      Copyright : Copyright &#169; 1996 Intel Corporation and Microsoft Corporation
      Status : Enabled

  > Audio Compression : Windows Media Audio

    >> General Information
      Version : 4.2
      Short Name : WM-AUDIO
      Description : Compresses and decompresses audio data.
      Copyright : Copyright (C) Microsoft Corporation, 1999 - 2001
      Status : Enabled

  > Audio Compression : Sipro Lab Telecom ACELP.net audio codec

    >> General Information
      Version : 3.2
      Short Name : ACELP.net
      Description : ACELP.net audio encoder/decoder. For licensing please access  HTTP: //www.sipro.com
      Copyright : Copyright &#169; 1995-99 Sipro Lab Telecom Inc., Montreal
      Status : Enabled

  > Audio Compression : Indeo&#174; audio software

    >> General Information
      Version : 2.5
      Short Name : Indeo&#174; audio software
      Description : Indeo&#174; audio software
      Copyright : Copyright &#169; 1997 Intel Corporation
      Status : Enabled

  > Audio Compression : Fraunhofer IIS MPEG Layer-3 Codec (advanced)

    >> General Information
      Version : 1.9
      Short Name : MPEG Layer-3 Codec 
      Description : bitrates up to 56kBit/s, mono and stereo codec (advanced)
      Copyright : Copyright &#169; 1996-1999 Fraunhofer Institut Integrierte Schaltungen IIS
      Status : Enabled

  > Audio Compression : Messenger Audio Codec

    >> General Information
      Version : 4.0
      Short Name : Messenger Audio Codec
      Description : Messenger Audio Codec
      Copyright : Copyright (C) 1997 - 2006 Microsoft Corporation
      Status : Enabled

  > Audio Compression : Microsoft PCM Converter

    >> General Information
      Version : 5.0
      Short Name : MS-PCM
      Description : Converts frequency and bits per sample of PCM audio data.
      Copyright : Copyright (C) 1992-1996 Microsoft Corporation
      Status : Enabled

------------------------------------------------------------------------------------------
***** End of report *****

stevie78

ok so another way is to go to control panel and uninstall the audio drivers also go to the comon files and make sure there is nothing in the folders after you do the uninstall .
restart your machine and reinstall the drivers again hopefully that will work

Standard Toaster

You'll need this Microsoft update so:

http://support.microsoft.com/kb/835221

That's the PCI device you see.

You maye need to re-install the realtek drivers again after.


Edit:
Grab it from the HP site

NeVeR

The Edge: I went to that windows page and downloaded the hotfix,, but no idea what to do with it.. then extracted it's just loads of folders.

stevie78

stupid question but have you installed winrar archiver so you can extract the files

Standard Toaster

Will PC wizard give info on your display too?
That needs drivers there too.

For the HP download, run it and go to C:\SWSetup\SP33867\Disk1 and run the setup.exe

NeVeR

Hey guys,,, got the sound fixed thanks.

But i now need Monitor drivers.... any idea what ones i need.. ?

Standard Toaster

Do you know what pc model you have?

stevie78

find out what graphics card is in your machine then go to nvidia and download there settings for that card its called nvidia control panel and if you can get the one called n tune you should be able to monitor temp levels in machine aswell