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spooler service problem

  • 05-06-2008 3:37pm
    #1
    mukki
    Closed Accounts Posts: 2,669 ✭✭✭


    customer installed avg8 (because i told her too) and pc died on her

    pc was blue screening with a corrupt dll, brought pc home and i replaced the dll, and it was working fine

    brought it back and told her i wasnt going to charge her because i told her to install avg8, but when i set it up, i tested sound and internet which was fine but printer failed,


    when i went into printers the folder was empty (just like what happens when the spooler service is stopped, but it wasn't), i re-started the spooler service, no joy, rebooted pc no joy, unplugged and replugged printer and pc tries to install drivers but then just says drivers failed to install

    had to go after that but any suggestions?


Comments

  • #2
    DarkJager
    Closed Accounts Posts: 7,960 ✭✭✭DarkJager


    Could the spooler dependancies have been changed?? You can reset them by going to command prompt and typing sc config spooler depend= rpcss (make sure to note the space after the = sign).


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