TNT Question

mcgovern

Lads,
Does anyone know if its normal for TNT to re-use consignment numbers?

I get the below two records for a tracking number I got off RSOV, the first one seems right, but the 2nd one says it was an item delivered to Australia in Feb.

xxxxxxx Details
Reference
Pick up date 04 Jun 2008
Destination Kildare
Delivery Date
Signatory
Date Time Location Status
05 Jun 2008 16:53 Hong Kong Shipped From Originating Depot
05 Jun 2008 08:04 Hong Kong Consignment Received At Transit Point
04 Jun 2008 19:31 Hong Kong Consignment Received At Transit Point
04 Jun 2008 17:30 Hong Kong Consignment Picked Up


xxxxx Details
Reference SG2517394
Pick up date 27 Feb 2008
Destination Runcorn
Delivery Date 11:20, 28 Feb 2008
Signatory Kev
Date Time Location Status
28 Feb 2008 11:20 Brisbane Delivered
28 Feb 2008 11:07 Brisbane Out For Delivery
28 Feb 2008 10:40 Brisbane Out For Delivery
28 Feb 2008 10:26 Brisbane Consignment Received At Transit Point
28 Feb 2008 09:31 Brisbane Import Received
27 Feb 2008 22:40 Singapore Shipped From Originating Depot

Shiva

mcgovern wrote: »

Lads,
Does anyone know if its normal for TNT to re-use consignment numbers?

I get the below two records for a tracking number I got off RSOV, the first one seems right, but the 2nd one says it was an item delivered to Australia in Feb.

Happened to me too a few times. I dont know if its normal, but the couple of times its happened, I still received the packages in good time.

gunner_twotone

Very odd!

Usually when a tracking number is created the Carrier will have at least 2 reference numbers. If your tracking number is for eg, TIP-876254 then the Carrier should have something like, 141US-TIP-876254. If they find the tracking number, they can trace back the create date of the consignment.

It is possible the wrong tracking number was put on the wrong parcel. Get on to RSOV and get their details then get onto TNT and check the track again http://www.tnt.com/country/en_ie.html

Or get onto their customer support and explain to them whats going on.
1800-400-600

Hunter1100

The same thing is happening to me. I think its normal, I know my package is on the way because TNT phoned to tell my it was held by customs and thats what the on line tracker has it listed as as well

Ample Free ...?

EDIT: accidental/unnecessary post, oops:o Thread is DEAD

Rooky1

Hi Guys

Re-using tracking numbers is completely normal and most of the companies seem to do it.
It is annoying for the recipient, but I personally have never had a problem.
Your items will arrive!

Beast ASI

Yeah, TNT do it all the time, nothing to worry about

TNT are the best courier company in the world anyway!

andy_g

TNT,DHL,FEDEX all do it used to have me all messed up in my paper work as a dispatcher but it all arrives on time :P