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N95-Wonky/Faulty Slider Straight of Box-Do i have any comeback?

  • 26-05-2008 3:55pm
    #1
    hollywoodhoppy
    Registered Users, Registered Users 2 Posts: 385 ✭✭


    Hi, i just got an N95 on a new contract from Vodafone and the slider is really loose even when i took it out of box, I've looked online and seen it is a common enough problem but cant ascertain whether its covered under guarantee/waranty or what? Does anyone know or has had the same experience?? Would I talk to Vodafone or nokia?

    Its very annoying to pay that much for a phone and it not to be right!!


Comments

  • #2
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,827 ✭✭✭Ah-Watch


    hollywoodhoppy wrote: »
    Hi, i just got an N95 on a new contract from Vodafone and the slider is really loose even when i took it out of box, I've looked online and seen it is a common enough problem but cant ascertain whether its covered under guarantee/waranty or what? Does anyone know or has had the same experience?? Would I talk to Vodafone or nokia?

    Its very annoying to pay that much for a phone and it not to be right!!


    where did u get it?


  • #3
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    If it was like that when you bought it then you're entitled to have it changed. Your one problem might be proving you didn't damage it.

    Bring it back to the shop you got it in (ASAP!!!), explain the problem and you might be surprised.


  • #4
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,827 ✭✭✭Ah-Watch


    go into the store-nice as punch- and tell them what happened, hopefully you only have it a day or that, they'd be able to send it back to the company that distributed the phones as a faulty one when it came into the shop-provided the shop are willing to do it for u


  • #5
    hollywoodhoppy
    Registered Users, Registered Users 2 Posts: 385 ✭✭hollywoodhoppy


    well lads, thanks for replies, i got it last Tuesday as company phone, so didnt get it from a shop asuch, we changed networks last week to Vodafone and i didnt want to annoy the poor man who was in charge of distributing the hundred odd phones over a faulty slider!! I might ring customer service in the morning and see how i go!!


  • #6
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,827 ✭✭✭Ah-Watch


    hollywoodhoppy wrote: »
    well lads, thanks for replies, i got it last Tuesday as company phone, so didnt get it from a shop asuch, we changed networks last week to Vodafone and i didnt want to annoy the poor man who was in charge of distributing the hundred odd phones over a faulty slider!! I might ring customer service in the morning and see how i go!!

    pity u got a faulty one...vodafone should be obliging about it, may want you to return it to them or something... best of luck with it-its a class phone!


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  • #7
    120_Minutes
    Registered Users, Registered Users 2 Posts: 4,706 ✭✭✭120_Minutes


    have it returned ASAP. dont wait, do it now.


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