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Vodafone Corporate Account

  • 21-05-2008 2:47pm
    #1
    Registered Users, Registered Users 2 Posts: 1,110 ✭✭✭


    Hi,
    I work for a large company and I have a company phone on a vodafone corporate contract. The mobile phone that the company currently issues to staff is brutal. It's very basic and everyone is complaining about it's crap performance. I think it's the Nokia 3109 or 3110 classic. We always used to get decent business phones but the recent phones are very basic.
    I was wondering if it is possible to get an upgrade in any other way than through our phone administrators? I've tried a mobile phone shop but they said my phone is not on their system. My other option is to buy a Vodafone Prepay phone and swap the SIM.

    Any advice appreciated...
    D


Comments

  • Registered Users, Registered Users 2 Posts: 1,196 ✭✭✭pyramuid man


    My first reaction is no. And also to bypass the people in your company who administer your handsets could land you in alot of trouble if it is possible. In fairness, if someone upgraded your personal account without asking you first wouldn't you be pee'd off at it because
    a) the network granted someone who is not allowed to upgrade, to upgrade.
    b) Someone meddling with your account.
    c) The network has broken the data protection act by altering your account without your go ahead.

    Just because it is a corporate account does not mean that people will be any less pissed off.
    Also networks are very careful about what they do with corporate accounts as one wrong move can lose the customer


  • Registered Users, Registered Users 2 Posts: 1,805 ✭✭✭Ah-Watch


    I agree that the 3109 and 3110 are very basic- I would advise you to contact your corporate account holder(person who sorts upgrades) and request an upgrade, be kinda sly-example might not be applicable to you but think of something else- tell them you need a phone with decent internet access for your emails like a blackburry,3G for your contacts who "suggested video conferencing" decent memory , decent camera for work related stuff, or something that the phone you want has-though you may not use it- against what the 3110/3109 has. Don't mess about trying to upgrade your corporate account as it has a great change it'll land you in a lot of trouble... I'm only giving examples but hopefully you get the drift!;)


  • Moderators, Science, Health & Environment Moderators Posts: 21,706 Mod ✭✭✭✭helimachoptor


    My first reaction is no. And also to bypass the people in your company who administer your handsets could land you in alot of trouble if it is possible. In fairness, if someone upgraded your personal account without asking you first wouldn't you be pee'd off at it because
    a) the network granted someone who is not allowed to upgrade, to upgrade.
    b) Someone meddling with your account.
    c) The network has broken the data protection act by altering your account without your go ahead.

    Just because it is a corporate account does not mean that people will be any less pissed off.
    Also networks are very careful about what they do with corporate accounts as one wrong move can lose the customer

    Op short answer is no. You will not get a corporate upgrade through a VF store/carphone warehouse. It will have to go through your account manager after being approved by the account contact in your own company.

    Depending on the size of your company there may be one contact in each department who can authorize an upgrade, i.e. one in finance, IT, marketing etc...

    The only other option is to go and buy a prepay phone and put your sim in it.
    But keep the phone the company gave you as it is their property. If they ask why you've changed just tell them the truth!

    Big companies will get their phones for next to nothing as their bills as pretty massive so if they were to buy 100 new phones tbh I'd be surprised if they cost over €1000 for them all


  • Registered Users, Registered Users 2 Posts: 1,110 ✭✭✭Donie75


    Thanks for the replies. I've sent a snotty email to the account administrator and told him that I am going to buy my own phone and use the company SIM. It looks like someone is being very tightfisted up in head office.


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