vista & portable hdd prob

mensreas

Hey Folks:
I have posted this in Comp and tech already but jus thought ye might have some insight. Basiclly i bought a portable usb hdd off of dabs last week or so. Thing is my comp (vista Premium) wont for love nor money install any drivers. It tries to but fails every time. When i first got the hdd thesame thing happened but when i ignored the driver installation it worked! Until today that is brought it to my buddys place and he literally has the same comp (aldi's finest) and it worked no bother! when i use it with my xp lappy and "spare xp machine it works fine!

Please Help im at my wits end!!!

Soundman

What USB HDD is it? Have you got a link to the Dabs page?

Certain USB drives, both HDD and pen drives, are not compatible with Vista still. I have a 4GB pen drive that refuses to work on Vista.

mensreas

Soundman wrote: »

What USB HDD is it? Have you got a link to the Dabs page?

Certain USB drives, both HDD and pen drives, are not compatible with Vista still. I have a 4GB pen drive that refuses to work on Vista.

i sure do sorry about that its late and im pisse off!!! http://www.dabs.ie/productview.aspx?QuickLinx=3X4Y

thats what i thoght to about not being vista compatible but my mates machine is vista premium to and it worked text book

oh and thanks soundman for such a quick reply

Soundman

Ok. Well according to the Lacie site, it is specced for Vista too. It could be that it isn't getting enough power from the USB ports.

Have you tried different ports? Are you plugging straight in or going through a hub?

Is there a cable with it that has a mini USB to 2 normal USB connectors? Try that if you haven't already.

mensreas

Ya tried the ports at both the front and rear of unit.
it comes with two cables 1 a standard usb-mini cable and another one which is like a power cable to usb to draw more power from a bus ie a lappy or such like and no matter what i do vista refuses to find the drivers for it even off the disc!!!!

NB the comp is finding it in device manager as an unknown device.

Soundman

Does it appear that you need to format it? Is it showing up under Computer?

Right click Computer, click Manage, Click Disk Management and see if it is listed there as a drive.

mensreas

formatted already under ntfs this is a bizarre problem would u not agree!!!

Soundman

In Device Manager where it is coming up as an Unknown Device, right click and uninstall. Let it do that and then restart your computer. Once it has fully booted and is playing nice, then plug the HDD back in and let it try to install again. Hopefully that will do the trick. If not then I am at a loss at the moment. I'll have another search around and see what I can come up with in the mean time.

mensreas

thanks sound man illl check bak in the morning sometime may a nights sleep on it will cure it lol!!!

Soundman

No problem. Fingers crossed for you. Looks a nice bit of kit by the way.