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Shift Key not working

towger · 2008-05-14 07:31:06

Hi, I have a brand new Inspiron 1720, straight out of the box. Neither Shift key works on the laptop keyboard. If I attach an external keyboard via USB port the shift key does work. ( Note: Uses Vista Home Premium ) Any similar experiences ? Tx

14-05-2008 07:31AM

#1

towger

Registered Users, Registered Users 2 Posts: 440 ✭✭

Join Date: February 2005

Posts: 408

Hi, I have a brand new Inspiron 1720, straight out of the box. Neither Shift key works on the laptop keyboard. If I attach an external keyboard via USB port the shift key does work. ( Note: Uses Vista Home Premium ) Any similar experiences ? Tx

0

Comments

#2 14-05-2008 07:41AM

MunsterCycling

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Join Date: January 2006

Posts: 4710

Straight on to Dell for an RMA if you ask me, no point in messing with it.

0
#3 14-05-2008 07:46AM

majiktripp

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Join Date: December 2005

Posts: 2370

Use their Online Chat with a technician feature on the website, chat to them , they'll go through some troubleshooting steps, as you would have to on the phone too, but I imagine they'll send out a replacement keyboard to you.

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