If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Shift Key not working

towger · 2008-05-14 07:31:06

Hi, I have a brand new Inspiron 1720, straight out of the box. Neither Shift key works on the laptop keyboard. If I attach an external keyboard via USB port the shift key does work. ( Note: Uses Vista Home Premium ) Any similar experiences ? Tx

14-05-2008 7:31am

#1

towger

Registered Users, Registered Users 2 Posts: 440 ✭✭

Join Date: February 2005

Posts: 408

Hi, I have a brand new Inspiron 1720, straight out of the box. Neither Shift key works on the laptop keyboard. If I attach an external keyboard via USB port the shift key does work. ( Note: Uses Vista Home Premium ) Any similar experiences ? Tx

0

Comments

#2 14-05-2008 7:41am

MunsterCycling

Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭

Join Date: January 2006

Posts: 4710

Straight on to Dell for an RMA if you ask me, no point in messing with it.

0
#3 14-05-2008 7:46am

majiktripp

Registered Users, Registered Users 2 Posts: 2,471 ✭✭✭

Join Date: December 2005

Posts: 2370

Use their Online Chat with a technician feature on the website, chat to them , they'll go through some troubleshooting steps, as you would have to on the phone too, but I imagine they'll send out a replacement keyboard to you.

0