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Computer crashing for no discernable reason

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  • 13-05-2008 12:34am
    #1
    valor
    Registered Users Posts: 3,296 ✭✭✭


    Hi,

    I got a new Dell computer about 2 months ago. It has been running great and perfectly until I started playing on Bet fair poker. Sometimes when I'm playing at betfair poker my computer just freezes - no blue screen or error or anything it just freezes, and then 30 secs or so later it restarts it self.

    I cant figure out what is causing this because it never ever crashes aside from when I'm playing there

    Is there any diagnostic tool I can use to tell me why its crashing and what is causing it etc?

    thanks


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    #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Try Memtest to check your RAM, you will have to burn it to a CD, put it on a floppy or bootable USB key. Link here.


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    #3
    valor
    Registered Users Posts: 3,296 ✭✭✭valor


    once I have the file on the USB key what do I do? that websie isnt very helpful in how to use the thing!! thanks


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    #4
    Rb
    Closed Accounts Posts: 14,277 ✭✭✭✭Rb


    I had a similar-ish problem whenever I loaded PKR.com, it'd freeze up, I'd reboot etc. Now if I load the program it just blue-screens. Turns out that it's one of the RAM modules(?) that needs to be replaced as it's malfunctioning, I can't fix it any other way.

    What kind of warranty do you have on it? Seeing as it's new, would you get Dell to collect it, repair and return it?


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    #5
    p2kone
    Registered Users Posts: 120 ✭✭p2kone


    check hard disk cables?


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    #6
    valor
    Registered Users Posts: 3,296 ✭✭✭valor


    I have no idea how to do that


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    #7
    Overheal
    Registered Users Posts: 82,141 ✭✭✭✭Overheal


    tried to contact dell chat support yet?

    they can do a lot of diagnostics over the net.


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    #8
    L31mr0d
    Registered Users Posts: 8,067 ✭✭✭L31mr0d


    does it happen at any other time or only when you are playing poker?

    What internet browser do you use?


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    #9
    valor
    Registered Users Posts: 3,296 ✭✭✭valor


    It only ever happens when I am running the Betfair poker client. I run alot of other poker clients without problem

    I am using Firefox


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    #10
    valor
    Registered Users Posts: 3,296 ✭✭✭valor


    Overheal wrote: »
    tried to contact dell chat support yet?

    they can do a lot of diagnostics over the net.

    Is dell support any good? because its a problem with one specific program causing it to crash I imagine they will just tell me to uninstall that program or something, I really hate dell support and don't want to life tilt myself by calling them unless they have a good chance of helping, which I really doubt


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    #11
    runswithascript
    Registered Users Posts: 2,793 ✭✭✭runswithascript


    valor wrote: »
    Sometimes when I'm playing at betfair poker my computer just freezes

    Does it only happen when you are losing money? Does it work with the horses?


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