clothes on the wrong hangers

marti101

You are in a clothes shop looking at the reil for your size,out of the corner or your eye you spot it .Your size you go for it pick it up and look at the label and it says a completely different size,Why do shops do this wasting our time looking for clothes that they dont have,nothing wrecks my head more it really p##### me off noend .What do other people think

Creamy Goodness

i'd wouldn't think it's the assistants that do it, more like the public trying on several sizes in a vain attempt to have a different size. then they just stick them back on any hanger and don't give a rats ass.

simu

Yeah. Size display is a huge problem in most stores. I spend ages rooting around to find the right one anytime I go shopping. Sure, customers mess up the order of clothes that are hung by size and mix hangers sometimes but why can't the sizes be displayed more clearly in the first place? Is it that it would put off people with body issues or just lack of consideration for customers?

When I worked in a clothes shop, we regularly would have to spend 2-3 hours picking the shop off the floor on a sat evening.
The general public are filthy animals and I have no sympathy for them.

hairymolly

Based on my experience working in a clothes shop, I have to agree somewhat with Moonbaby. It never ceased to amaze me how shoppers go through all the rails even though the sizes are clearly marked. All clothes are hung with the top of the hanger facing inward to facilitate the shopper yet having checked out the garment they invariably hang the garment back up in the opposite direction as well as in a totally different size rail. If a garment falls off the hanger or they take it off they will just discard it on the floor or rail. Do they do that at home or do the customers think that shop assistants are slaves to the trade? :rolleyes:

simu

^^^

R.E.S.P.E.C.T. Find out what it means to me and the rest of the general public!

While I agree that throwing clothes on the ground of a shop is dispicable, expecting the public to figure out how a shop's rail system works is unrealistic.

golden gal

OP this kind of reaction really annoys me. I work in a part time in a clothes shop and the ignorance and stupidity of customers never ceases to amaze me. Size order as applicable in most shops goes like this; smallest sizes at the front, hanger with shop logo facing front and size cube on hanger.
Clothes get messed because of customers. I am a customer and so are you. Get over it. If you really hate how shops waste you time then shop online or out of a catalogue. I have had customers buy clothes then ask me what size they were and then returning them because they picked up the wrong size. I have had women in the fitting room hand me clothes inside out in a total mess without the hanger. Working in a clothes shop is not easy and requires a lot of effort and attention to detail.
Basically, stop being so lazy. If looking at a label is so hard for you then I really pity you.

marti101

I dont need to be pitied but i must be mistaken cause i thought it was part of your job to make sure that clothes are on the right hanger.I am not one of them customers who just dump clothes back i hang them back properly.Also your attitude leaves a lot to be desired i bet your one of them shop assistants when asked have you got a different size walk off in a sulk cause you actually have to do some work[for a change]golden gal im talking bout you

AlexBM

Yeah, this does get annoying. I never take it for granted now - I always check the label as well as the hanger. Some places are better for it than others, like Debenhams on Henry St - I've never had any problems in there. Penneys can be pretty bad for it, but considering the amount of customers, that's not really much of a suprise.

golden gal

I pride myself on how well I deal with customers and I treat them very well. I have been commended on several occasions as regards this. And I work in a very busy store with good workers. I dont know where you shop but we do more work than you imagine. There is much more behind the scenes work hat goes unappreciated.
It is incredibly frustrating when I hear complaints like this. We (well in my store anyway) try our best all of the time and with the quantity of hangers and clothes and the constant flow of customers it is very difficult to ensure that every hanger is correct.
Why is it so much effort to simply check the size for yourself?

Pythia

Hate that when you accidently pick up a size six and try and squeeze yourself in until you realise it was on the wrong hanger.

niavie

golden gal wrote: »

OP this kind of reaction really annoys me. I work in a part time in a clothes shop and the ignorance and stupidity of customers never ceases to amaze me. Size order as applicable in most shops goes like this; smallest sizes at the front, hanger with shop logo facing front and size cube on hanger.
Clothes get messed because of customers. I am a customer and so are you. Get over it. If you really hate how shops waste you time then shop online or out of a catalogue. I have had customers buy clothes then ask me what size they were and then returning them because they picked up the wrong size. I have had women in the fitting room hand me clothes inside out in a total mess without the hanger. Working in a clothes shop is not easy and requires a lot of effort and attention to detail.
Basically, stop being so lazy. If looking at a label is so hard for you then I really pity you.

+1!! I too work in a clothes shop and and I have to say leaving work somedays, I am so frustrated at the ignorance and stupidity some customers show. Is it really so difficult to put clothes back on hangers? I always try to leave clothes the way I found them but some people just don't seem to care that they're making more work for staff. Iv'e found clothes thrown on the floor, ripped, inside out, covered in fake tan and make up!! Staff can only do so much..

Gillo

simu wrote: »

^^^

R.E.S.P.E.C.T. Find out what it means to me and the rest of the general public!

While I agree that throwing clothes on the ground of a shop is dispicable, expecting the public to figure out how a shop's rail system works is unrealistic.

Any shop I've been in, it's the smallest size at the front, progressing to the largest size at the back.

Having managed a clothes shop for a while, I always make sure to get the clothes back in the right place, it's not hard.

But what really pi$$es me off, is stores not stocking small sizes for guys.

save_our_socks

simu wrote: »

^^^
expecting the public to figure out how a shop's rail system works is unrealistic.

Unfortunatey we dont try to go out there and trick people with our rails, its pretty simple how its done. Items are grouped together to form a look, and hangings facing the correct way so items can just be picked up off the rail, we try our best to have the smallest size in front, but sometimes with the amount of footfall we recieve its nearly impossible to keep this standard throughout the day.
As part time management in a popular high street store I see what goes on behind the scenes as well as the shop floor, a lot more thought and effort goes into it than what some people think, we dont just hang clothes for a living.
Majority of retail staff like myself attend college fulltime and work late nights and weekends to afford some sort of decent life. The lack of respect for retail staff is unbelievable. Why should we be treated differently than other professions? I dont walk into someones office and throw their paper work on the ground, try to steal from them, or worst case secarnio relieve myself behind their desks! (yes this has happened on two occasions, number one and two have been found in our fitting rooms).

golden gal

save_our_socks wrote: »

Majority of retail staff like myself attend college fulltime and work late nights and weekends to afford some sort of decent life. The lack of respect for retail staff is unbelievable. Why should we be treated differently than other professions? I dont walk into someones office and throw their paper work on the ground, try to steal from them, or worst case secarnio relieve myself behind their desks! (yes this has happened on two occasions, number one and two have been found in our fitting rooms).

I cannot agree with you more. I am a smart girl but I often get treated like an idiot due to working in a store.
In my store we have found; used nappies, dirty underwear, used condoms all in the fitting rooms.
I really feel like I personally try to help people as much as possible as I shop regularly and I appreciate the need for good customer service.
Getting frustrated with staff because you are too lazy to look for a size is just ridiculous. Realistically this argument is stupid. Shops want to sell you things. Staff need the company to do well to get the perks, hence we do not try to annoy people.
Customers are selfish and this is a perfect example of it. God forbid you might have to look for yourself.

Unaton

I pity you girls who work in retail. The ignorance from customers never ceases to amaze me. They throw clothes on the floor, walk over them, stain white blouses with fake tan and other crap and yet they complain about something so trivial like hangers. I know it can be frustrating to find that the shirt size doesn't match the number on the hanger but it's not the shop manager's fault! They can only do so much... Places like Pennys are a mess! And you can only blame the customers. Women are the worst. I've yet to see a men's section with clothes on the floor, stains etc.

The Real B-man

Maybe read the label its not hard...

hairymolly

Unaton wrote: »

I pity you girls who work in retail. The ignorance from customers never ceases to amaze me. They throw clothes on the floor, walk over them, stain white blouses with fake tan and other crap and yet they complain about something so trivial like hangers. I know it can be frustrating to find that the shirt size doesn't match the number on the hanger but it's not the shop manager's fault! They can only do so much... Places like Pennys are a mess! And you can only blame the customers. Women are the worst. I've yet to see a men's section with clothes on the floor, stains etc.

I so agree with the above and many more posts. Women in particular flick through the rails (not their size) as if flicking through a magazine. Not to mention their ultra spoilt kids treating the shops like a play ground, without reprimand from the 'mommy'. Come on Ladies, if you dont do it at home please dont do it when shopping.

Corruptedmorals

I work in the fitting room in a Dunnes in town (absolute nightmare from hell btw), and I put the right size stickers on all the clothes! Granted some might slip by me at the end of the night when it's an hour and a half after closing time and we're still dying from the amount of returns...but in general, almost all the hangers ARE the right size, and if it isn't, it was probably an ignorant customer. I don't see what the big problem is in checking the inside label to make sure..

The public are filthy. So many people complain that there isn't enough mirrors in the store..of course there isn't, if we had any more, we'd be there all night, mirrors are treated as a general dumping ground..including bananas, smoothies etc. Oh, and Penneys clothes of course, with a Kabaret tag safetypinned on.

You'd have a right to be annoyed if the store is tiny, and the staff are bored out of their minds with nothing to do..but not in a busy department store.

I agree with the fitting room returns..absolute mess, totally wrong hangers. The worst is when the foreigners (it is only foreigners who do this) leave the clothes IN the fitting rooms. (It's hard to operate a fitting room without tags).

Unaton

hairymolly wrote: »

I so agree with the above and many more posts. Women in particular flick through the rails (not their size) as if flicking through a magazine. Not to mention their ultra spoilt kids treating the shops like a play ground, without reprimand from the 'mommy'. Come on Ladies, if you dont do it at home please dont do it when shopping.

And tbh I've only seen this in Ireland. I've been to (lived in one for a while too) many European capitals, done my fair share of shopping there but nowhere I had to experience clothes thrown on the floor and people walking over them. Is this some sort of our national trait?

golden gal

Unaton wrote: »

And tbh I've only seen this in Ireland. I've been to (lived in one for a while too) many European capitals, done my fair share of shopping there but nowhere I had to experience clothes thrown on the floor and people walking over them. Is this some sort of our national trait?

I was in Barcelona recently and the fitting room etiquite is quite similar from what I've seen. In Pull and Bear on one occassion people were just throwing the clothes on a big pile for the girl to fix and when me and my friends put ours on the hanger she looked at us as if we were really really weird. I just think that irish woman are selfish when it comes to shopping.

We have major problems when parents bring prams into the fitting rooms also. Our rooms are not wide enough for this and parents just cause so much hassle by blocking up the corridor. I have a major problem with kids being brought shopping in general. The kids constantly wreck the shop while their parents just scream at them. We have an esculator in our shop and last week a three year old was putting clothes on it and sending them upstairs! His mam was down at the other end of the shop and she had the absolute cheek to give out to him for "running away" from her. I felt like saying that maybe if she bothered to look after him he wouldn't run away. I feel like kids don't want to be there and they shouldn't be. Shopping centres are not suitable for kids because they get bored (understandably), then the parents get frustrated with them and shout and the staff get annoyed because they wreck things!! Its unfair to everybody and most centers have a creche anyway.

jenizzle

I agree with what most people have said here - customers are just horrible. I used to work in Penneys, and the amount of ****e that people gave out to me for was unreal.
People wreck the displays - especially when you spend 3 or more hours folding tshirts, and someone comes along and throws everything arseways and wrecks the display. When I'm in a shop now, the assistants are amazed that I would look at something, fold it back up nicely, and put it back where I found it.
Also, when people try return stuff with a fake tan stain, I would refuse it and they'd shout at me.
People try returning underwear (ewww).
Also, people bringing in 20 things to a fitting room, don't buy any of it, and would just throw it at me, all the clothes inside out, stained, smelly and no hangers. They get told to hang all their crap up!
I was paid to be a shop assistant, not to be degraded and treated like crap.

marti101

golden gal wrote: »

I cannot agree with you more. I am a smart girl but I often get treated like an idiot due to working in a store.
In my store we have found; used nappies, dirty underwear, used condoms all in the fitting rooms.
I really feel like I personally try to help people as much as possible as I shop regularly and I appreciate the need for good customer service.
Getting frustrated with staff because you are too lazy to look for a size is just ridiculous. Realistically this argument is stupid. Shops want to sell you things. Staff need the company to do well to get the perks, hence we do not try to annoy people.
Customers are selfish and this is a perfect example of it. God forbid you might have to look for yourself.

i dont mind looking for clothes but after 10 mins looking and its all on the wrong hanger you cant expect people not to be annoyed.i started this thread for a rant and not an argument and insulting me doesnt make you any more right.i have to agree that penneys is the worst though and usually i dont get frustrated with the staff [i didnt even mention that] i usually take it up with management if i have a complaint as its not the fault of the floor staff

marti101

Why are you bringing kids in to it,we sometimes have to bring them with us cause we have nobody to mind them.And about prams do you expect them to leave it outside most places are wide enough for wheelchairs so they must be wide enough for prams.My God it must great to be so perfect

Corruptedmorals

I don't actually mind the kids. Unless they're the ones that try to fleece the place, and are really bad at it. The fitting room corridor is pretty narrow, but there's about 5 or 6 fitting rooms big enough for prams...why should they have to leave it outside the fitting rooms..? It is annoying though when you're very stressed and there's a customer, usually a husband with a wailing baby on the chairs opposite me, and they just don't do anything. Take it for a walk or something!

golden gal

marti101 wrote: »

i dont mind looking for clothes but after 10 mins looking and its all on the wrong hanger you cant expect people not to be annoyed.i started this thread for a rant and not an argument and insulting me doesnt make you any more right.i have to agree that penneys is the worst though and usually i dont get frustrated with the staff [i didnt even mention that] i usually take it up with management if i have a complaint as its not the fault of the floor staff

Well I don't shop in penneys so maybe I'm missing out on the mess there. In general though, well staffed stores usually try to keep the place in good order.
Managers also try to keep the place in order and mine are very hands on.

My reference to kids is just a genral rant. I think it is unfair on them to be brought browsing as they just end up bored and in trouble. And maybe im being unfair here but women with children tend to be ten times messier than an average customer as they are usually preoccupied, which again is understandable but still irratating.

SexyD4Lady

Worked part-time in fashion retail myself, and every evening after close, the staff would remain behind for minimum of sixty minutes to tidy up the mess the general public have made, as well as "re-sizing" that had already been sized more than twice during the day. The hanging system where I worked was so precise it was almost ridiculous- 18 pairs of jeans to a crank, 9 to an arm, 15 tops to an arm, regular length jeans on one crank starting with the smallest size, short and long on the neighbouring one.

It aggravated me massively to see customers wandering around the shop, pickng up items, taking them off hangers, holding them up to themselves in a mirror, and discarding the hanger on the floor and throwing the item of clothing over the nearest rail. If you want to find sizes easily, DON'T THROW **** EVERYWHERE. It's clearyl not the sales assistants making the mess, it's the customers.

Rb

I wish people would stop referring to the customers who create a mess as "the public". I worked in both menswear and womens wear( womens for over a year ) and I never saw a mess in the menswear that was even comparable to the absolute shíte the women made of the store. I've even noticed it when shopping with the gf, they take out something, unfold it and then just fire it back wherever suits. She's not guilty of this, but many, many women are, and that's if it hits the floor, it's not their problem.

Female customers have absolutely no respect for the store, the stock or the staff, unless they happen to have worked in retail. They're a f*cking disgrace overall and I'm glad I don't have to work with them anymore.

I was working for BT and witnessed this carry on day after day, but I have to say I truly feel sorry for the staff in Penneys.

Don't even get me started as to the messes women left in the changing rooms (and the smell on a hot summers day lol).

In fairness that isn't beause the men have more respect it is because their attention span for shopping is no longer than 360 seconds from door to till.

event

rb_ie wrote: »

I wish people would stop referring to the customers who create a mess as "the public". I worked in both menswear and womens wear( womens for over a year ) and I never saw a mess in the menswear that was even comparable to the absolute shíte the women made of the store.

was about to post that, that there is usually no trouble at all in mens stores, mess usually seems to be in womens

Rb

Moonbaby wrote: »

In fairness that isn't beause the men have more respect it is because their attention span for shopping is no longer than 360 seconds from door to till.

Wrong.

Rb

event wrote: »

was about to post that, that there is usually no trouble at all in mens stores, mess usually seems to be in womens

Indeed. When I worked in menswear, it took like 10 minutes maybe to clear up the store at the end of the night. That included re-sizing the racks (putting everything in size order), folding whatever had to be folded etc. Very quick process.

Then the staff in menswear would have to go up to womenswear to give them a help, and it usually took up to an hour to get the place looking reasonable.

I never had a problematic male customer in my time there, the same certainly cannot be said about the female customers. The male customers didn't look down on the staff, were polite, patient, accepted help, usually put stuff they tried on back on hangers etc. Women...well, lets not go there.

It's a joke, to be quite honest.

Baby4

This post has been deleted.

Rb

Baby4 wrote: »

This post has been deleted.

Tbh, I don't think it's a staff/management problem in Penneys. I think that given the price of the clothes, people are just even less considerate about them than in other stores. Also, Penneys gets customers that other stores don't get who are a bit...rougher...and therefore could give less of a...shít...

Corruptedmorals

Penneys has plenty of staff. Dunnes (mine, at least) doesn't. I don't find the scangery customers messier than the norm, plenty 'career women' are just as messy. Scangery customers tend to be much more appreciative at the till and when you get their size from the stockroom for them as well.

Women shop in menswear too, sometimes it's the last section to be done, though not very often. Ladieswear is usually last, but not because it's not tidied, just because of the ridiculous amount of returns- 4/5/6 huge rails to be returned.

Seraphina

i worked part time management in penney's, and trust me, its not the managements fault, its head office. Store manager gets sick bonuses for keeping under budget and cutting costs. first thing to go? hire less staff. especially on sunday's when you have to pay them time and a half and its extremely busy :rolleyes:

dubdcugirly

I worked in Oasis and I do agree with most of the comments however some where too harsh.

I totally disagree with the comment about "rougher" people being worse customers, in fact I found them to be the ones who you can have a bit of banter with and they tend to understand that when you are serving someone you can not go into the stockroom, and they use there OWN initiative to find another girl (however I would usually call them first)...I must say in fact I found the worst customers to be business women (not generalizing but they are usually in a suit with a blackberry in hand) who tell me to hurry along now as they are on a "unofficial break" or who walk in at quarter to 7 when we clothes at 7 and want to try on half the shop!

Personally I think sales assistant can get very stressed with people asking for 15 things in 5 seconds and sometimes are OTT but in fairness during the summer sale, I got a black eye from a woman who was trying to get a top for the sale rail (when I was trying to help an elderly customer after I explained it to the woman why I was sorry for getting in her way) and another woman as described in the para above LAUGHED IN MY FACE when she asked me why I looked so tired (rude enough) and when I answered saying oh I was in college since 9am and came straight in at 6, said oh im sure u did why would u work in here if u really were in college???? this is just an example of what one of the girls was saying about being made to feel stupid.

Sorry for the rant...forgot my point but it was that customers get stressed, sales assistants get stressed and sometimes customers need to remember that if a top is not in the wrong place it maybe because another customer has put it back there and the assistant is busy else where! Shopping is supposed to be fun so enjoy it!

jenizzle

event wrote: »

was about to post that, that there is usually no trouble at all in mens stores, mess usually seems to be in womens

I agree. Any mess that is in the Mens department is usually caused by women!

Anyway, be nice to the people who work in shops

simu

Shocking reading! It seems I'm a model customer unknownst to myself! Yeah, some women seem to get a bit manic about shopping and maybe their messiness is part of things. Still, I can't help but think that their carelessness as described above is a sign of deep self-loathing or some such.