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Anyone know PC-World Returns Policy

  • 25-04-2008 5:34pm
    #1
    dilallio
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭


    Hi folks,
    I bought a HP 3-in-1 printer yesterday in PC-World in Galway, along with replacement colour and b&w ink cartridges.
    The staff there were extremely helpful, and I am very happy with the printer.
    When I was checking ink-cartridge prices online a short while ago, I realised that I paid almost 30 Euro extra in PC-World than if I bought them online!
    I have not opened the cartridges and have the original receipt. Does anyone know if I can return them and get either a refund or credit-note? As I've already said, they are not faulty in any way - it's just that I paid 35% over the odds! Stupid I know!
    Many thanks,
    John


Comments

  • #2
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    no harm trying. i'd say you have a good chance of getting a refund


  • #3
    Gauge
    Closed Accounts Posts: 6,818 ✭✭✭Gauge


    As far as I know they will refund the item within two weeks if it's unopened.


  • #4
    chuckles30
    Registered Users, Registered Users 2 Posts: 1,380 ✭✭✭chuckles30


    I've gotten a refund no problem in pc world with the receipt before. I think it might be a seven day limit......so don't leave it too long. Just tell them you changed your mind.


  • #5
    dilallio
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭dilallio


    Update

    Went back today and got a full refund :)

    Thanks again for all the replies.:)


  • #6
    Cunning Alias
    Registered Users, Registered Users 2 Posts: 782 ✭✭✭Cunning Alias


    I used to work in customer service in PC World. Its 28 days if unopened and you have the reciept (if I remember right, thats the law). In the branch I was in they had a big poster beside the customer service desk with the full details.


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