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Do shop have to replace disk?

  • 17-04-2008 12:37pm
    #1
    witnessmenow
    Registered Users, Registered Users 2 Posts: 7,264 ✭✭✭


    Full story here

    Ok have a reciept, do i have any comeback. Should the shop replace it?


Comments

  • #2
    Absolam
    Registered Users, Registered Users 2 Posts: 6,913 ✭✭✭Absolam


    If the item was faulty when purchased - then yes.
    But if you've been using it and it was fine, and the crack 'developed', then either the disk has been damaged.. in which case you have no recourse, or the disk was inherently weak.. in which case yes again.
    Proving that the disk was inherently weak to the shop would probably be pretty difficult, so I'd suggest going direct to Konami who will probably just replace it straight away.


  • #3
    witnessmenow
    Registered Users, Registered Users 2 Posts: 7,264 ✭✭✭witnessmenow


    If someone can give me a contact number for them i'd gladly ring them!

    They must be the hardest company to track down ever!

    Plus my mobile is blocked from making international calls as its a company phone, the only time i could ring them is at the weekend


    It wasn't out of misuse the game broke though, its in great condition other than the crack. I was using as directed and it broke, faulty product maybe?

    Just to add the game was working when i bought it first


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