Please help! PS3 DNS Error my son is going mad!

langers1981

If anyone can help me please do, have recently bought a ps3 have eircom broadband and cannot connect to the net with it. DNS error 80710102 keeps coming up.

i have tried automatic settings and that wont work ans have entered manually these settings

IP address 192.168.1.255
sub net mask 255.255.255.0
default router 192.168.1.254
primary dns 213.94.190.194
secondary dns 213.94.190.236

automatic for mtu
proxy server do not use
upnp enable and also tried disable

then the error message shows, can i do anything else is their anything above wrong or out of ordinary

i have also entered in the wep key.

have tried ipconfig/all on my laptop and this shows

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Ryan and Michelle>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Family-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-80-64-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f0a4:943c:9900:2fe0%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 14 April 2008 08:10:23
Lease Expires . . . . . . . . . . : 14 April 2008 10:10:24
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 234888055
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-28-65-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4E9F0D6E-5E79-48E8-BBAC-94509A04E
378}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2ca:14aa:1827:3f57:fefe(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::14aa:1827:3f57:fefe%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{47990899-366B-408B-84E0-74A90E2E3
416}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.1%11(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Disabled

any help would be gratefull firewall is also turned off

weed37

hi m8 did u set up a dmz i had same prob but that dmz sorted it all out also did u open ports hope this helps



Originally Posted by Sony Representative
Thank you for writing us.

We apologize for any inconvenience you may have experienced. Here are
the TCP and UDP Port numbers
you will need to connect to our first-party game servers, as well as,
the PLAYSTATION(R)Network. If
you need port numbers for games published by third-party companies, you
will need to contact them
directly for additional information.

For all PLAYSTATION(R)3 format software titles published by Sony
Computer Entertainment America
(SCEA):

TCP Ports: 10070 - 10080
UDP Ports: 10070
Voice Chat: UDP 6000-7000, 10070 (for headset operation)
Remote Play via Access Point: TCP 9293

In addition, please note these additional ports for the following
titles:

SOCOM I,II,III:
TCP Ports: 10070 - 10080
UDP Ports: 10070, 50000
Voice Chat: UDP 6000-7000, 10070 (for headset operation)

Frequency
TCP Ports: 10070 - 10080
UDP Ports: 10070
Allow incoming ICMP Echo Reply

PLAYSTATION(R)Network
TCP Ports: 80, 443, 5223
UDP Ports: 3478, 3479, 3658

*Note: Please make sure to enable these TCP/UDP ports in BOTH
directions.

What is a Firewall?

---

A firewall is a security product that employs a combination of hardware
and software to prevent
unauthorized users or Internet traffic from gaining access into a
private local area network (LAN)
or personal computers.

If your PLAYSTATION(R)3 computer entertainment system is located behind
a firewall, you may be able
to create a network configuration file, but still experience problems
in connecting to game servers.
You may also encounter problems in both hosting and joining online
games.

How Do I Get Around My Firewall?

---

If your PC or your router has a firewall, the easiest way to circumvent
this problem is to connect
your Ethernet cable directly from your cable or DSL modem to the
PLAYSTATION 3 system.

If this option does not work, it is possible to configure your firewall
to allow online traffic for
your PLAYSTATION 3.

If you are able to create a successful network configuration file, but
unable to connect to any game
servers, verify that the firewall setup within your network is not
preventing a valid connection.
If your firewall is preventing a valid connection, you have several
options:

1. Configure your firewall to allow information to flow in from the
ports mentioned above.
2. If you are using a router, configure your router to run the
PLAYSTATION 3 connection through a
DMZ (de-militarized zone). DMZ configures your firewall in such a way
that it places your
PLAYSTATION 3 console outside of your firewall. A PLAYSTATION 3 in a
DMZ can use and receive the
entire Internet without any restrictions. (Caution: DMZ is not
protected by a firewall.)
3. If you are not using a router, you may want to contact your Internet
Service Provider (ISP) to
see if there is anything on their network that can be adjusted to allow
your connection.

If you do not have a firewall, please check with your ISP to verify
there are no connection
limitations. Also, you may want to ask if your ISP blocks certain
Internet port ranges and supply
them with the UDP and TCP port ranges in this email for verification.

IMPORTANT: Only advanced users or network administrators should attempt
configuring firewalls. We
do not recommend modifying your firewall unless you know exactly how it
works. Each firewall is
different and may require some type of custom setup.

It may be best to contact the manufacturer of the device (i.e. router)
or publisher of the software
(i.e. Norton, Sygate, etc.) for information on how to properly
configure your firewall to allow
online traffic for your PLAYSTATION 3. Sony Computer Entertainment
America (SCEA) does not have
information specific to any firewalls at this time.

stevenmu

langers1981 wrote: »

IP address 192.168.1.255
sub net mask 255.255.255.0
default router 192.168.1.254
primary dns 213.94.190.194
secondary dns 213.94.190.236

Two suggestions, the first is that your IP address is not valid (the PS3 should really have rejected it), you can't have the 255 at the end. Try something like 192.168.1.2 or 192.168.1.10

If that still doesn't work try setting your primary dns to 192.168.1.254, that's the address of your modem, it should accept dns requests from the PS3 and forward them on automatically. (you can leave you secondary dns as is)

whiterebel

You should also check your router to see if you have MAC adress filtering enabled. If the PS3 hasn't had its MAC adress allowed, the router won't allow it to connect.

langers1981

thanks guys I will give all of this a try tnight and post back tomorrow to let you know how i got on.

really appreciate all your help

RangeR

Did you get it working?
It really is great to have the PS3 online.

addicted to rag

im havin the same problem with mine i switched from eircom had no trouble to ntl wont connect its doin me nut in

addicted to rag

addicted to rag wrote: »

im havin the same problem with mine i switched from eircom had no trouble to ntl wont connect its doin me nut in

If your with Eircom it's a simple process.......

On the second or third choice page of setting up a connection and then when you come to one point(can't remember the name) there's a section where any one off 3 different options has to be picked, the bottom one says PPoE, it was ask for a user name and password, if you never changed these they will be....

Eircom@eircom.net and the password is Broadband1. This can take a couple of goes, as FAIL will come up a few times, so you have to keep doing it(I'd add capitals and that when it comes up failed and generally always got it after 3/4 goes)

Once you do that you'll be NAT 1 and won't have a problem with any game again, problem with Eircom boxes is they'll set up auto' to NAT 3 which will affect gameplay(i could'nt play FIFA 08 AT ALL with NAT 3), there was a way to get NAT 2 to do with all that ports crap and messing with things on the router home page but after an update that changed to NAT 3(not sure will that way work again, that was a while back and I'm NTL now)

addicted to rag

gilberto_eire wrote: »

If your with Eircom it's a simple process.......

On the second or third choice page of setting up a connection and then when you come to one point(can't remember the name) there's a section where any one off 3 different options has to be picked, the bottom one says PPoE, it was ask for a user name and password, if you never changed these they will be....

Eircom@eircom.net and the password is Broadband1. This can take a couple of goes, as FAIL will come up a few times, so you have to keep doing it(I'd add capitals and that when it comes up failed and generally always got it after 3/4 goes)

Once you do that you'll be NAT 1 and won't have a problem with any game again, problem with Eircom boxes is they'll set up auto' to NAT 3 which will affect gameplay(i could'nt play FIFA 08 AT ALL with NAT 3), there was a way to get NAT 2 to do with all that ports crap and messing with things on the router home page but after an update that changed to NAT 3(not sure will that way work again, that was a while back and I'm NTL now)

no its ntl

guil

addicted to rag wrote: »

no its ntl

ya should start a new thread get more replys, anyway i presume ur usin the modem and router ntl supply, get a switch and put it between the modem and router, connect the ps3 to the switch and the router to it aswell, ya will have nat1 on the ps3 then cos no firewall, pm me if ya need more info