Earphone repair ?

Tusky

I seem to be making loads of threads on this forum lately, apologies for the spam!

I have a lovely pair of Shure E2Cs which cost quite a bit of money. Unfortunately the rubber that houses the wire has started to crack and I think there has been a bit of damage to the wire inside. Its beginning to affect the quality of the sound. I can hear crackling so the wire is obviously damaged.

Normally Id just buy a new pair but these were expensive so Id rather get them repaired. Is it possible ?

Gran Hermano

Shure have a 2 year warranty.

Warranty Policies

All products manufactured by Shure Incorporated after December 31 2002, feature a limited two-year warranty. This two-year warranty is specific to the date of manufacture as determined by the serial number or date code printed on the product.

While under a valid warranty period, products that are defective due to a manufacturing fault (purchased domestically) may be returned to Shure Distribution UK with prior authorisation for service and repair free of charge. A returns authorisation number can be obtained by calling the number below.

Out of warranty items may be returned for service and repair for a flat fee. Shure does reserve the right to charge an additional fee for products with extensive physical damage however; we will not proceed with service without your authorisation.


For specific repair issues, please contact Shure Distribution UK at the address below:

Shure Distribution UK
Unit 2
The I.O. Centre
Lea Road
Waltham Abbey
EN91AS

Phone: 44(0) 1992 703058
Fax: 44(0) 1992 703057
service@shuredistribution.co.uk

Mail them as I've noticed several people on various fora with
the problem you have with the cable and they had them replaced.

Tusky

Excellent, cheers.

Tusky

Unfortunately because I dont have proof of purchase they have to go by the stamp on the side of the earphones which indicates they were made in 2005. So in that case the 2 year warranty is up.

Does anyone know anywhere that will actually repair them ? Id say it would be an easy enough job.

su_dios

Don't think there is anywhere that will repair them BUT... don't let those earphones go to waste. You can fix them yourself. pick up a cheap pair of earphones you have around the house..you more than likely have a pair of ipod earphones lying about... who doesnt these days.

Take your shure earbuds apart.. not sure how with those ones but keep at it and you can pry them apart. Then take a photo of the connection to make sure you reconnect them the right way around. To disconnect the wires you need a soldering iron to just melt the solder thats already there.

Next, take apart your spare earphones and do the same thing as above. Then re-solder the new cord onto your shures and put them back together. You may need a small bit of glue.

Job done.

Right I know this sounds complicated but its infact so easy. Google it and check youtube. The reason I'm saying this is because I am modding the original iphone earphones because they have a mic/clicker with y apple in-ear earphones. You don't affect the sound quality at all either so don't worry there. Here is a guide I found for the exact pair I'm doing but google iphone earphone mod or something like that. Plenty on it. Youtube too!

http://forums.macrumors.com/showthread.php?t=463710

Again.. check the videos because it really is so simple. I've seen stuff on people doing shures so you could probably see a guide somewhere.

1. Take apart both earbuds
2. Disconnect wires by solder
3. Reconnect Shures to new cord with solder
4. Glue if needed

Tusky

I cant seem to find any videos. Could you post me in the right direction ? I do have soldering iron but have never used it.

Thanks for the help.