Anyone else having problem with An Post

Colonel Sanders

Lately its been taking ages for post to get to me and a few items have gotten lost in the post. I got a letter last monday (31st of March). The stamp on it had been franked on the 24th (took a week for a letter to get from Wexford to Dublin). Other stuff I ordered off the internet is taking ages to arrive.

And its not just me. A friend has had his motor insurance disc lost in the post twice and another posted his no claims cert ot the company I work for in order to get a disc issued and it took over 2 weeks (was posted in Dublin to an office in Dublin).

Anyone else been having any problems??

boomer_ie

All the time!

Have had several important bits of paperwork go missing and allegedly cheques to pay for services rendered (Its in the post is a common comment when looking for overdue invoices )

jor el

I haven't noticed anything out of the ordinary lately. Ordered a game on play.com on Saturday, it shipped Sunday and actually arrived today, so that was even faster than normal.

Redshift

Yep Me too, I post paperwork and timesheets to the office everyweek and over the course of six weeks two of them never showed up at all.
Have to register them now to ensure they arrive.
And Stuff posted to me from Dublin is taking a week and sometimes more to arrive in Galway.

parsi

No issues either.

For some reason my post is nearly always next day delivery (despite the national statistics) - a package arrived this morning posted in Limerick yesterday.

The_Conductor

My tax return took 5 weeks to reach my accountant from Kildare Street, Dublin 2, to Eyre Square in Galway. If I'd hired a carrier pidgeon and got it to fly the return to Galway one page at a time- it'd have gotten there more quickly. Also- as the originals of documents were all required I ended up having to try to replace them, which believe you me was a massive headache.

What the hell is the story with An Post?

MOH

Yep, there's been a couple of threads about this lately. I've had three separate letters addressed to people with the same number but a different street arrive through my letter box, dropped them around myself. Then a woman called one night to deliver something clearly addressed to me which had been delivered incorrectly to her. When I opened it, turned out to be my TV license reminder from An Post. So they can't even deliver their own mail properly.

Electric

I haven't had any issues with stuff not showing or taking forever to deliver. Mostly it with registered stuff lately it seems they not even bothered looking for a signature they just shove the collection receipt in the door.

Like on Monday just as we were heading out the door for work the post arrives with a collection notice so we go after the postman to get it (he didn't even ring the doorbell or knock!) but he says we'll have to go to the delivery office to pick it up. He hadn't brought it with him at all! So annoying because the hours for the delivery offices are crap and if you don't collect stuff within 3 days it's returned to sender.

When I went to pick it up there were loads of people there and the girl at the top of the queue was going mental because they had worked out the 3 days wrong and sent her stuff back early!

chasm

Yeah me too, for quite a while now.
Have noticed lately that the postman has taken to leaving my home shopping packages at the front door, what's that about? I can see it leading to issues whereby i dont get a parcel but end up having to pay for it thanks to my flippin postman.
Im waiting on a parcel at present, which i am hoping will fit through the letterbox, once i get that i might email the company and warn them that an post are practically dumping their deliveries!!

parsi

Electric wrote: »

So annoying because the hours for the delivery offices are crap and if you don't collect stuff within 3 days it's returned to sender.!

The hours are crap. We're lucky cause our local gaff opens up at 6.30am..

However you can post back the form and get the parcel re-delivered to work or a neighbour - it can save you a bit of grief.

Stepherunie

I've had awful trouble with them of late.

I had a letter arrive from the states to cork in 4 days. The same letter took 9 days to make it from cork to dublin.

I deliver post internally in a place too and I've seen things just within dublin take 4 days to go less than a mile

rameire

i think the freebee packs are taking there toll lately,
i went into the post office to get a guinness pack that i got a note for in the letter box, and inside the office they had another 20 or 30 packs on the floor,
i am also finding, packages either going missing or being opened,

Colonel Sanders

Electric wrote: »

I haven't had any issues with stuff not showing or taking forever to deliver. Mostly it with registered stuff lately it seems they not even bothered looking for a signature they just shove the collection receipt in the door.

yip, this has happened to me too. Must actually complain next time it happens, as it completely defeats the purpose of registered post which we pay the earth for

Electric

parsi wrote: »

The hours are crap. We're lucky cause our local gaff opens up at 6.30am..

However you can post back the form and get the parcel re-delivered to work or a neighbour - it can save you a bit of grief.

If they would send it to the delivery office nearest the house it would be fine as it's only down the road but more often that not they send stuff to Kilbarrack or other random places.

At this stage I'm so fed up that whenever I order stuff onine I get it sent to work. Much much easier!!!

The_Conductor

Electric wrote: »

At this stage I'm so fed up that whenever I order stuff onine I get it sent to work. Much much easier!!!

Ditto- though the porters and postal folk want to murder me in work.

forbairt

I'm actually waiting on cheques posted and thought that the customer might be being a bit funny ... its over a week and a half now ... and its only a couple of miles away.

Colonel Sanders

smccarrick wrote: »

Ditto- though the porters and postal folk want to murder me in work.

me too, they don't mind books or small ebay items but I think the huge coin counter I ordered might have made me very unpopular

sweetie

parsi wrote: »

The hours are crap. We're lucky cause our local gaff opens up at 6.30am..

However you can post back the form and get the parcel re-delivered to work or a neighbour - it can save you a bit of grief.

surely they'd lose it

they issued me a receipt for a wii game from the uk and
when I went to collect they hadn't got it so I had to wait
until the sender received it back.
cost me a fiver to arrange payment again.

Electric

smccarrick wrote: »

Ditto- though the porters and postal folk want to murder me in work.

Ahhh see this is where the very nice box of chocolates at Christmas comes in. It smooths everything over!

The_Conductor

Colonel Sanders wrote: »

me too, they don't mind books or small ebay items but I think the huge coin counter I ordered might have made me very unpopular

It was 16 lbs of jelly belly- bellyflops that got me in their bad books. That and a sack of secondhand scifi books from Alibris. Still a 2lb bag of Jelly Beans did help smooth things over somewhat.

311

I gave my postman a tenner the last time I seen him.

It's good to be guilty when buying online ,it slows the spending:D

foggy_lad

is it because An Post are using outside contractors to distribute mail around the country?

these "white van" people are also collecting post from many post boxes dotted around towns all over the country and i wonder how much care they take with the post?

deputy

A friend posted a gift card with cash enclosed (unfortunately).

I regularly receive mail from her, however, this card hasn't showed up - 1 week later. Galway Dublin usually takes 2 days. Nothing ever went missing before - however, she never sent cash before!

I can't help suspect that this card was targeted.
However, having read some of the posts above maybe it's just an unfortunate co-incidence?
Has anyone else had suspicions that mail is targeted?

foggy_lad

deputy wrote: »

A friend posted a gift card with cash enclosed (unfortunately).

I regularly receive mail from her, however, this card hasn't showed up - 1 week later. Galway Dublin usually takes 2 days. Nothing ever went missing before - however, she never sent cash before!

I can't help suspect that this card was targeted.
However, having read some of the posts above maybe it's just an unfortunate co-incidence?
Has anyone else had suspicions that mail is targeted?

there was a time you could safely send cash in the post although it was never condoned by p&t or an post but i would suspect that some post especially if it looks like birthday cards or anything that might have a credit card inside is targeted.

Davy

foggy_lad wrote: »

is it because An Post are using outside contractors to distribute mail around the country?

these "white van" people are also collecting post from many post boxes dotted around towns all over the country and i wonder how much care they take with the post?

Are these contractors? i thought they were just vans not painted, leased or whatever? are the ntl white vans contractors? easily recognisable with the purple number on the side

foggy_lad

davton wrote: »

Are these contractors? i thought they were just vans not painted, leased or whatever? are the ntl white vans contractors? easily recognisable with the purple number on the side

yes An Post use contractors for collecting post from postboxes and also for distribution between sorting centres etc and not sure about ntl but would have thought if they were part of ntl the name would be emblazoned on the vans?

Davy

foggy_lad wrote: »

yes An Post use contractors for collecting post from postboxes and also for distribution between sorting centres etc and not sure about ntl but would have thought if they were part of ntl the name would be emblazoned on the vans?

didn't know about the anpost side of it, i knew about gls etc but not that side of it. Ye the ntl ones don't have any marking on them, just a purple oval with a white number written in it. their is loads in the city, normally small like Peugeot partner size. Unless its one huge contractor working for them, im not 100%

BigglesMcGee

Our postal service is becoming a joke. We get letters a week after they are postmarked. Sometimes we get all the weeks post on a thursday or friday.

At least once a month i get letters in my letterbox for addresses nowhere near and not even a distant similarity between the addresses. At least twice a month i get letters posted to the neighbours houses. How is number 1 mistaken for number 8 or number 5?

And a few months ago i got a registered letter left in my letterbox for someone living in an estate down the road.

And we are missing letters we know were posted to us but never arrived. Sometimes the neighbours bringg us our letters correctly addressed but delivered to their houses.

I have asked in the local post office about this and they dont seem to give a damn at all.

jmcwobbles

Well looks like these issues in some Dublin areas are being caused by bloody industrial dispute: http://www.rte.ie/news/2008/0414/post.html I live in the South Dublin area and have had loads of delays receiving post the last couple of weeks - but yet they keep quiet about it til it reaches disaster proportions - and are now telling people not to send stuff?? What's next, get everyone to use carrier pigeons?? It's a bloody joke is what it is

BigglesMcGee

jmcwobbles wrote: »

Well looks like these issues in some Dublin areas are being caused by bloody industrial dispute: http://www.rte.ie/news/2008/0414/post.html I live in the South Dublin area and have had loads of delays receiving post the last couple of weeks - but yet they keep quiet about it til it reaches disaster proportions - and are now telling people not to send stuff?? What's next, get everyone to use carrier pigeons?? It's a bloody joke is what it is

Our post has been rubbish for about 3 years now. So i think its the general service rather than disputes tbh

jmcwobbles

Yeah does sound like your service is pants alright - but I've never had any problems with the post until the last few weeks, which is definitely being caused by this dispute.

Davy

jmcwobbles wrote: »

Well looks like these issues in some Dublin areas are being caused by bloody industrial dispute: http://www.rte.ie/news/2008/0414/post.html I live in the South Dublin area and have had loads of delays receiving post the last couple of weeks - but yet they keep quiet about it til it reaches disaster proportions - and are now telling people not to send stuff?? What's next, get everyone to use carrier pigeons?? It's a bloody joke is what it is

This is what screenclick sent an email about, its effecting there operation. I sent a dvd back to them nearly 2 weeks ago and they still don't have it

deputy

foggy_lad wrote: »

there was a time you could safely send cash in the post although it was never condoned by p&t or an post but i would suspect that some post especially if it looks like birthday cards or anything that might have a credit card inside is targeted.

Yes I've also had a new credit card sent from the bank go 'missing'.
So that's twice in the space of a few months, I've had post go missing with items enclosed.
I contacted An Post Customer Service last week - no response.

Colonel Sanders

anyone any news on this dispute as an post is still painfully slow in the D2 & 4 areas.

Bought a book on ebay, post mark said the 17th of april, delivered today (30th of april)

Colonel Sanders

got something delivered pretty quickly today, however i am still waiting on 2 packages that were posted abouta month back

Lilibet

My daughter had applied for a government job requiring background checks so was not too worried that it was taking a little time to hear from them.She was shocked when they rang her to ask if she was accepting the job offered to her by post:eek:It turns out that they had sent her a letter a month beforehand and it had never arrived!Perhaps an post thought it was a summons,(having a harp on the envelope,)and was doing her a favour by not delivering it:)
My experience with our postal service is bad in that(1) letters,especially cards don't turn up,(2)letters have been opened and contents emptied,and then delivered with a clear plastic an post cover apologising for the damage done to our letter,:eek:(3)complaints to customer service are a waste of time and energy.
Its a shame that we cannot trust the only postal service the ordinary joe soap has in this country.

Dinkie

It took over a 1.5 weeks to get a letter from Wexford to dublin!!! I was astounded.

Also, and I realise that this sounds a little crazy, but we are convinced in our house that our postman climbed in the window to deliver a parcel. A parcel was left on a table in the middle of the room - but none of us left it there. In fact the only person in the house was in the shower when the postman came (the frontroom window was left open at the time). When we rang up to see who signed for it, we were given the girls name that it was addressed to. However she is a teacher and was in class at the time so he had obviously forged her signature

The_Conductor

Missing more training manuals sent regular post from the UK on 21st of April. Replacements (sent 10 days later) have arrived.

We can't all afford to use couriers the whole sodding time......

foggy_lad

Lilibet wrote: »

My experience with our postal service is bad in that(1) letters,especially cards don't turn up,(2)letters have been opened and contents emptied,and then delivered with a clear plastic an post cover apologising for the damage done to our letter,:eek:(3)complaints to customer service are a waste of time and energy.
Its a shame that we cannot trust the only postal service the ordinary joe soap has in this country.

sounds suspiciously like something criminal is going on and of course an post can not comment on anything!

Dinkie wrote: »

Also, and I realise that this sounds a little crazy, but we are convinced in our house that our postman climbed in the window to deliver a parcel. A parcel was left on a table in the middle of the room - but none of us left it there. In fact the only person in the house was in the shower when the postman came (the frontroom window was left open at the time). When we rang up to see who signed for it, we were given the girls name that it was addressed to. However she is a teacher and was in class at the time so he had obviously forged her signature

postmen often go to great lengths to deliver parcels etc when they are familiar with the residents at an address! they know more about us than anyone else!

Colonel Sanders

Received a package today that has been posted on the 7th of April. It had been delivered to St Vincents hospital despite the address being clearly marked on the package (another address on Merrion Road)

311

Post was hit and miss a while back for us here ,but everything is fine now.
We get about 10-15 items of mail everyday though.

I won't be ordering anything from honk kong for a while now ,god help the poor people.

centrino

Im in the same situation, sometimes letters are painfully slow to get here. I live in Dublin 15 area. In the last year a graphics card bought from ebay never arrived, I had a change of address on my Drivers licence and never arrived - had to get more photos taken and apply for a new one. And now recently I sent away for photographs to snapfish.ie and were posted on the 23rd of June and have'nt arrived yet. Can you complain about this situation anywhere?

Trinity

I sometimes think my postman only works twice a week.

I just got an email off ebay saying an item they shipped from the states has arrived back to them, but i got no notification that i missed a parcel, i am here everyday.

Have a new postman last 2 weeks, prob holiday cover, and hes here at 8am everyday, its great, the other guy generally came at 12.

Colonel Sanders

I started this thread and must say that the postal service has improved since.

However over the last few weeks it has slowed again (not to the extent when i started but it has). 4-5 days for a letter to get to Dublin from wexford. Joke