Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

New Sky+ install + bad weather = no signal

  • 30-03-2008 9:26pm
    #1
    ongarite
    Registered Users, Registered Users 2 Posts: 8,373 ✭✭✭


    Hi all,
    Last week I took up the offer of free Sky+ and install from boards.ie member and have been very happy with it until this evening.

    This evening has been the first bad weather since install (wednesday) and now with the heavy rain but no wind, the signal quality on input1&2 has dropped as low as 33%. I have lost signal on living, virgin, bbc news 24 and many others and some others are artifacting, sound popping.

    Signal strength is 90-100% on both inputs but quality is now 50% on both with the rain easing off.

    Is it a bad install or lnb?
    If I call Sky to try and get it fixed, will it cost me anything seeing as its not even installed a week?

    Thanks,
    Dave


Comments

  • #2
    god's toy
    Registered Users, Registered Users 2 Posts: 4,241 ✭✭✭god's toy


    Maybe the arm of the dish wasn't adjusted for the extra weight of the quad LNB or maybe the dish needs a little adjusting.

    Living is coming in fine here in the heavy rain.


  • #3
    ongarite
    Registered Users, Registered Users 2 Posts: 8,373 ✭✭✭ongarite


    I checked my signal stats again this morning as rain has stopped and its a clear morning weather wise.
    Signal strength was still consistent at 90% and quality has returned to 80%.

    Living, Bravo & Channel 6 were working fine again this morning.

    How much drop in signal quality should you see in bad weather? How come all my signal stats have returned to normal?


  • #4
    Sam Radford
    Closed Accounts Posts: 474 ✭✭Sam Radford


    Depends on the dish size and cable length.


  • #5
    ongarite
    Registered Users, Registered Users 2 Posts: 8,373 ✭✭✭ongarite


    Its a standard 60cm Sky mini-dish with qual-LNB running 12ft to PACE Sky+ box.


  • #6
    ongarite
    Registered Users, Registered Users 2 Posts: 8,373 ✭✭✭ongarite


    Thanks for the advice lads.
    I checked the dish when I got home seeing as its bright and dry this evening.
    The arm? that holds the LNB is really loose; the locking screw, nut hasn't been tightened at all. I can rock the LNB up and down, left and right.
    Explains why the heavy rain was causing my problems last night.


  • Advertisement
  • #7
    mustang68
    Registered Users, Registered Users 2 Posts: 1,119 ✭✭✭mustang68


    I think that I may be in a similar location to you and I had a complete loss of signal, nothing on any channel and our dish is quite secure. However if you think about it, in very heavy rain you could have (random guess here) liters of water between you and the satellite, so I suppose a signal drop off could be expected in very heavy rain with a thundercloud in the way.


  • #8
    derek27
    Closed Accounts Posts: 489 ✭✭derek27


    god's toy wrote: »
    Maybe the arm of the dish wasn't adjusted for the extra weight of the quad LNB or maybe the dish needs a little adjusting.

    Living is coming in fine here in the heavy rain.

    Spot on dude. Call Sky and get them to send someone around as soon as possible... shouldn't cost you anything.

    It's unusual though cos they have been consistently performing installs to account for bad weather, such as installing dishes quite low on external walls etc. Should be able to operate normally even in heavy gale force winds.


Advertisement