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Internet keeps freezing

  • 30-03-2008 5:30pm
    #1
    Gavin "shels"
    Registered Users, Registered Users 2 Posts: 17,977 ✭✭✭✭


    In the last couple of days my internet and only my internet has been freezing. The internet just goes white. Only program I've download recently was AntiVir anti-virus program.


Comments

  • #2
    Gavin "shels"
    Registered Users, Registered Users 2 Posts: 17,977 ✭✭✭✭Gavin "shels"


    Anyone?


  • #3
    kippy
    Registered Users, Registered Users 2 Posts: 19,031 ✭✭✭✭kippy


    Have you,
    Scanned PC for virus' malware etc? (Using spybot,your antivirus programms and adaware)
    Is your PC patched with the most recent patches?
    What browser/os are you using, have you tried using a different browser to see if the issue is still there....

    Not sure if the issue is related to your antivirus install but have you tested a different AV(after first uninstalling that one)?

    Kippy


  • #4
    Lazarus2.0
    Registered Users, Registered Users 2 Posts: 2,772 ✭✭✭Lazarus2.0


    Agree with kippy but i'd just disable AntiVir when checking if that's the cause and only uninstal it if it is still suspect after the check .


  • #5
    RedStarHardkore
    Closed Accounts Posts: 25 ✭RedStarHardkore


    Can you access your routers config page? Find the IP of your router (go to run, type 'cmd' without quotes and press enter. type 'ipconfig' (again, without quotes) and press enter. Your default gateway IP is your routers IP. Type that IP into your browser. Also, try pinging that address by typing in cmd 'ping 192.168.*.*' (without quotes and replace the asterisks with the octets of your router). Post result.


  • #6
    Gavin "shels"
    Registered Users, Registered Users 2 Posts: 17,977 ✭✭✭✭Gavin "shels"


    kippy wrote: »
    Have you,
    Scanned PC for virus' malware etc? (Using spybot,your antivirus programms and adaware)

    Yes.

    kippy wrote: »
    Is your PC patched with the most recent patches?

    Not sure what you mean by this.
    kippy wrote: »
    What browser/os are you using, have you tried using a different browser to see if the issue is still there....

    Internet Explorer. I'll keep Firefox a check later.
    kippy wrote: »
    Not sure if the issue is related to your antivirus install but have you tested a different AV(after first uninstalling that one)?

    I'll give that a try.


    Cheers for the suggestions, I'll get back to you when I get a chance to do them, will be in a while after the homework.:D


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  • #7
    Gavin "shels"
    Registered Users, Registered Users 2 Posts: 17,977 ✭✭✭✭Gavin "shels"


    RedStarHardkore wrote: »
    Can you access your routers config page? Find the IP of your router (go to run, type 'cmd' without quotes and press enter. type 'ipconfig' (again, without quotes) and press enter. Your default gateway IP is your routers IP. Type that IP into your browser. Also, try pinging that address by typing in cmd 'ping 192.168.*.*' (without quotes and replace the asterisks with the octets of your router). Post result.

    I've typed my default gateway IP in the browser and I restarted the connection. I've also done the "ping" thing aswell. We'll have to wait and see the results and then I'll come back with them.


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