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Contacting RSA?

ergonomics · 2008-03-20 14:25:44

Does anyone have trouble trying to contact the RSA? I had been waiting ages for a new test date after cancelling my first so I tried ringing them to make sure the cancellation had gone through properly. Every time I tried to ring I'd either be told the office was closed, the waiting list was over 10 minutes to talk to…

20-03-2008 2:25pm

#1

ergonomics

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Does anyone have trouble trying to contact the RSA? I had been waiting ages for a new test date after cancelling my first so I tried ringing them to make sure the cancellation had gone through properly. Every time I tried to ring I'd either be told the office was closed, the waiting list was over 10 minutes to talk to someone or I'd just get a high pitch, unstopping, beep. I continuously tried, at all times of the day, to contact them for a week but my test date then appeared so I obviously didn't need to contact them again. I also emailed them 3 or 4 times but it always came back as failed.

I'm now trying to ring again to apply for a cancellation and am getting the same problems. I must not be the only one having such problems, or am I?

Edit: Just got through there now and was on hold to talk to a real person when the 'beep' cut in again. I tried to ring back again and got so far as selecting what province I was in and then the 'beep' cut in again. I can't afford to keep ringing them like this.

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Comments

#2 20-03-2008 2:31pm

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http://www.boards.ie/vbulletin/showthread.php?t=2055240617

If you ever manage to get through, you just have to sit on the phone for 45 minutes or so.
I think the earlier in the day you ring the better.

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#3 20-03-2008 2:34pm

ergonomics

Registered Users, Registered Users 2 Posts: 1,810 ✭✭✭

Join Date: November 2005

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Oh that's just great. There is no way in hell I can afford to sit on the phone for that long. What a bloody joke.

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