Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Three modem damage

  • 15-03-2008 5:20pm
    #1
    mkennedy
    Closed Accounts Posts: 1,010 ✭✭✭


    Hi.
    The mini-usb cable for my three modem has become damaged- the mini-usb end is bent slightly.

    I was told by CPW there is nothing they can do for me.
    It's still under warranty but they say it's PHYSICAL damage and not a manufaacturer's fault so they won't do anything even I pay for it.

    Does this sound right.
    Basically what they're saying is i'd have to buy a new modem.
    Any advice appreciated.
    Thanks


Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,120 Mod ✭✭✭✭whiterebel


    Sounds right. Warranty is against a fault due to manufacturing problems, not against accidental damage. Any manufacturing company does the same. Have a look around for another cable.


  • #3
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    am i right in saying only the cable is damaged? its not some special cable unique to 3, its just a standard mini usb cable and can be bought in any number of shops for maybe €10

    and no, if you physically damage something they don't have to do anything for you


  • #4
    mkennedy
    Closed Accounts Posts: 1,010 ✭✭✭mkennedy


    Sam Vimes wrote: »
    am i right in saying only the cable is damaged? its not some special cable unique to 3, its just a standard mini usb cable and can be bought in any number of shops for maybe ?10 and no, if you physically damage something they don't have to do anything for you

    Yeah it's just the cable.
    I know longer cables are easy to get but I can't find any as short as the Three cable (which suits the modem just fine).
    Shame.


  • #5
    krudler
    Registered Users, Registered Users 2 Posts: 34,788 ✭✭✭✭krudler


    shame you have to buy a new cable that will cost about...oh i dunno 2 euro?


  • #6
    mkennedy
    Closed Accounts Posts: 1,010 ✭✭✭mkennedy


    krudler wrote: »
    shame you have to buy a new cable that will cost about...oh i dunno 2 euro?

    So you know where to get a SHORT mini-usb cable (like the one that comes with the modem) :) ?
    I've looked around and all i can find are ones over a metre in length (for about 20 quid IIRC).
    The short one is nice and discrete.


  • Advertisement
  • #7
    Duiske
    Registered Users, Registered Users 2 Posts: 3,087 ✭✭✭Duiske


    Get one of these retractable cables.


Advertisement