A few problems

ant043

well guys

i have my macbook about three months now and loving it. I am so glad i made the switch. Just have a few small problems i thought you could help me out with

(1) when i leave the computer sitting awhile and go to press a key on the keyboard it does not recognise the first key press. This happens regularly enough with safari since the update.

(2) Another problem with safari here. It keeps dropping my internet connection. when it does happen i have to switch airport off and then on again.

(3) I have office 08 installed on the machine. Microsoft powerpoint will not allow me to print certain powerpoints. The spinning ball just comes up and i have to force quit powerpoint. Do you think i should try a clean re-install ? Would it make any difference. Thanks for any help guys

ant043

anybody ?

babypink

1) check for a software update
2) ditto..........is your router working ok also?
3) what kind of documents? i wouldnt jump to a clean re-install just yet.....perhaps of office but not of the OS

fasty

1) This is apparently fixed with a recent update
2) Never had this
3) Don't have Office

ant043

yeah did software update and never had this problem with keyboard before it. Powerpoint is just doing my head in might reinstall it see if it makes any difference.

Thanks for the replies

unclebill98

1: I've a powerbook, not an issue
2: Again, no issues with mine.
3: I have office, found that happening with word/excell, re-installed and no problems at all.

Ham'nd'egger

ant043 wrote: »

well guys

i have my macbook about three months now and loving it. I am so glad i made the switch. Just have a few small problems i thought you could help me out with

(1) when i leave the computer sitting awhile and go to press a key on the keyboard it does not recognise the first key press. This happens regularly enough with safari since the update.

(2) Another problem with safari here. It keeps dropping my internet connection. when it does happen i have to switch airport off and then on again.

(3) I have office 08 installed on the machine. Microsoft powerpoint will not allow me to print certain powerpoints. The spinning ball just comes up and i have to force quit powerpoint. Do you think i should try a clean re-install ? Would it make any difference. Thanks for any help guys

1) My Macbook used to be slower to wake up after a few minutes of non use than other computers I have used. It isn't an issue to worry about, it's just how long it takes. If you dislike it, go into System Preferences, click on Energy Saver and turn off the go to sleep mode, or even turn it off entirely.

2) Maybe your issue is with either Airport/WIFI or your ISP. I use both WIFI on guest networks as well as Ethernet and I never drop out. Try alternative ways to log online or different browsers if you have such installed.

3) On your issue with Powerpoint, I would suggest that you delete MS Office Test Drive which came pre installed with your Macbook. It caused me a few issues with some MS documents early on in both my iMac and Macbook (which both had it) but not my Powerbook which didn't have it. If you had it pre installed, it may well be the 2004 Office version, which often has arguments with it's hosting machine. Delete this entirely and you should be sorted out.

Type 17

ant043 wrote: »

(1) when i leave the computer sitting awhile and go to press a key on the keyboard it does not recognise the first key press. This happens regularly enough with safari since the update.

This is a known issue which is supposed to be fixed by an Apple firmware upgrade, however some users report that the issue remained.

ant043 wrote: »

(2) Another problem with safari here. It keeps dropping my internet connection. when it does happen i have to switch airport off and then on again.

There is an issue in 10.5.2 whereby Airport keeps scanning for networks in the background, and drops the current connection. Fixes include updating modem firmware if possible.

ant043 wrote: »

(3) I have office 08 installed on the machine. Microsoft powerpoint will not allow me to print certain powerpoints. The spinning ball just comes up and i have to force quit powerpoint. Do you think i should try a clean re-install ? Would it make any difference. Thanks for any help guys

Office '08 and 10.5.2 are not working well together - lots of crashes and spinning beachball activity. Tried re-installing it a few times on my wife's MacBook and on my iMac, but had to re-install Office '04 on hers as it was still rubbish (passable on my iMac). Apparently Apple and MS are working on the issue.

I recommend http://www.macfixit.com/

Type 17

Regarding issue 3, Microsoft have released an update to Office 2008 for Mac - time will tell if it really fixes things...

ant043

i downloaded that fix and so far it has worked class. i am now able to print all the powerpoints i was not able to before. So it looks good fingers crossed anyway. Thanks for the info