Broken OCUK PC, please help?

cuppa

hi,
Bought a rig from ocuk about a year ago ,,i had it in my ex's house ,,and moved it back to parents ,,,and now it wont boot ,turns on ,,blank screen.

sent it to pcworld ,,(60 euro just to look at it what a waste)..they dont know said it might be the mb.(green light still on on mb)

warenty ran out in january with ocuk but the mb has a 3 year warenty.

Ocuk says contact asus and asus says contact ocuk.

specs are.
e6700
bfg8800gtx
Galaxy engermax 850w psu
asus p5w64 ws pro
xfi faility
crosshair dominator 2gig.
2 150 gig raptors raid 0
I think a few of you guys work at this ,so can u advise me who to send it to ,who can find whats broke ,,and if i can use the warenty.

rgds cuppa

Spear

cuppa wrote: »

hi,
Bought a rig from ocuk about a year ago ,,i had it in my ex's house ,,and moved it back to parents ,,,and now it wont boot ,turns on ,,blank screen.

sent it to pcworld ,,(60 euro just to look at it what a waste)..they dont know said it might be the mb.(green light still on on mb)

warenty ran out in january with ocuk but the mb has a 3 year warenty.

Ocuk says contact asus and asus says contact ocuk.

specs are.
e6700
bfg8800gtx
Galaxy engermax 850w psu
asus p5w64 ws pro
xfi faility
crosshair dominator 2gig.
2 150 gig raptors raid 0
I think a few of you guys work at this ,so can u advise me who to send it to ,who can find whats broke ,,and if i can use the warenty.

rgds cuppa

Since this happened just after it was transported my first thought would be that something was jarred loose. Remove and reseat the memory and expansion cards. Does it make any attempt to power up the disk drives, or make any beeps?

deceit

with my motherboard if anything comes loose in it like memory it wont boot at all some feature that helps make sure you dont damage an item maybe yours has it to by taking everything out and inserting again maybe will work. graphics card causes it also might be whats causing your problem

spoof

deceit wrote: »

with my motherboard if anything comes loose in it like memory it wont boot at all some feature that helps make sure you dont damage an item maybe yours has it to by taking everything out and inserting again maybe will work. graphics card causes it also might be whats causing your problem

Spear is right so, check everything that can become loose, all cables, memory, harddrive, is the screen light on, can you hear hdd, cpu fan noise, I dont think its youre mboard becacause pc world would push you for a new one.

cuppa

yea i checked all cables ,,memory ,hardrive ,graphics card all seem fine .

when i turn it on ,it sound like its booting ,,but never kickes in,monitor light orange if i press it it turns blue for a sec and says ,no signal.

even with the blank screen ,,if i type in my bios password ,,,nothing happnes ,,

the light dont flash for a sec when booting.

ps it makes no beeps for errors


when i turn it on ,it sound like its booting ,,but never kickes in,monitor light orange if i press it it turns blue for a sec and says ,no signal.

even with the blank screen ,,if i type in my bios password ,,,nothing happnes ,,

the light dont flash for a sec when booting.

ps it makes no beeps for errors.

some cable might of hopped out in transport ..

atmm im looking to bring it to some good repair shop ,,that u lads can advise ,(cos pc world said they did not even have a pc they could test the graphics card in ) so i alll i think pc world did was dust it down. after been is he shop for 5 days.


ok ill try that tomorrow with the battery ,tomorrow when im at the pc. ta

joePC

Remove BIOS battery - Start PC - Shutdown - Put battery back in.

See if this helps.

RoyalMarine

cuppa where abouts do you live?

cuppa

palmerstown d20.

well do u know what ,,it tried the battery thing,no go .

so i decided to take out the ram (corsair pc2-8500 cas5 xms2) and it turns out 1 of the sticks is not working (cos i tried it with 1 at a time ) got the pc booting.

Do u think i should go back up to pcworld and ask for my 60 euro back (they had it for 4-5 days and could not find a simple problem as that.

must check the warenty on the corsair dominator

Spear

cuppa wrote: »

Do u think i should go back up to pcworld and ask for my 60 euro back (they had it for 4-5 days and could not find a simple problem as that.

must check the warenty on the corsair dominator

I'd chance it, checking the RAM is a basic thing to do.

cuppa

result....got my 60 euro back....so my young lad got his new set of headphones.

And i checked corsair ,they seem to have a life time warranty.

you would think the tec guy in pc world ,,would of checked the ram...id say he just dusted it.

thanks for the help lads

rgds cuppa

cuppa

well i contacted corsair ,,,because i bought 2x1gig modules ,,i have to ship em both to them,,,waiting for the address hope its not usa.

Macker1

cuppa wrote: »

well i contacted corsair ,,,because i bought 2x1gig modules ,,i have to ship em both to them,,,waiting for the address hope its not usa.

My brother had an issue with his memory before and Corsair were very quick to replace the faulty sticks. Things like this can happen, very poor of the PC world guys not to determine the fault but at least you got the money back.

RoyalMarine

cuppa wrote: »

you would think the tec guy in pc world ,,would of checked the ram...id say he just dusted it.

tech guy in pc world??? oh you mean the sales agent in the back using google! ah yes.

Anti

RoyalMarineComm wrote: »

tech guy in pc world??? oh you mean the sales agent in the back using google! ah yes.

Iv'e only every met one tech in a pcworld shop that knows his stuff tbh. And if they say they cant test your Graphics card... Well thats a load of crap tbh. They can do it, they just cant be bothered / Or they lack the ability.

I'd Go back in and demand your money back if i were you. Paying 60€ to be told your mobo might be fooked when its actually a ram issue just show's sloppy workmanship on their behalf.